Job Description

Own program governance and delivery across store.Mopar.com and marketplace growth (e.g., Amazon, eBay, Walmart). Drive planning, execution, risk management, and stakeholder alignment.

What You’ll Do (Key Responsibilities)

• Establish the master roadmap and integrated release plan spanning site, marketplace, analytics, and operations workstreams.
• Run operating cadence: standups, sprint reviews, dependency mapping, and executive readouts; maintain RAID logs and decision registers.
• Define program OKRs and KPIs (revenue, conversion, fill rate, SLAs); publish weekly status and unblock teams proactively.
• Institute strong governance (stage gates, change control) and budget/resource management; track vendor SOWs and burn.
• Coordinate marketplace initiatives: listings quality, Buy Box health, pricing strategy, MAP compliance, retail media, and catalog sync.
• Partner with Legal, Security, Privacy, and Compliance on PCI-DSS, CPRA/CCPA, data retention, and accessibility policies.
• Drive cross‑functional alignment across Brand, Parts/Service, ICT, Logistics, Finance, and Customer Care; escalate risks early.
• Continuously improve delivery through retrospectives, playbooks, and standardized templates (RACI, comms plans, runbooks).

Role Details

• Location: Auburn Hills, MI (100% onsite)
• Travel: 0–3% expected

Qualifications

Basic Qualifications:

• Bachelor's degree
• Minimum of 10 years leading large, multi‑track programs in eCommerce or marketplaces; automotive aftermarket experience a plus
• Expert organizer with relentless follow‑through; proven ability to manage complex timelines and dependencies without prompting
• Strong financial acumen (business cases, ROI, forecasting) and vendor/SOW management
• Outstanding communication and executive presence; crisp status storytelling and issue/risk framing
• Working knowledge of marketplace ops (Amazon/eBay/Walmart), content/catalog, and fulfillment/returns processes

Preferred Qualifications:

• Automotive aftermarket experience
• PMP, PgMP, or SAFe certification preferred; deep Agile/Scaled Agile experience in enterprise environments