Job Description

Our client is seeking a Product Manager to own the evolution of their EV charging software platform

You will sit between Sales, Engineering, Operations, and Leadership, translating customer requirements and market insights into a clear, prioritized product roadmap — and then driving execution to bring new products, functionalities and services to market.

This is a hands-on role for someone who can operate comfortably in a hardware + software + energy environment and who is excited by the opportunity to apply AI and data-driven insights to a mission-critical infrastructure platform. This is a remote-first position that will require some time on-site (based on the business need). We have a strong preference for candidates with a background in clean tech, especially EV charging.

This is a full time role with a salary range of 120-140k USD
Not C2C eligible, must be able to work in the US without sponsorship
RESPONSIBILITIES

Product Strategy & Roadmap

• Own and evolve the product roadmap for a cloud-based EV charging management platform and EV charger hardware
• Balance customer-driven features, available engineering resources, platform scalability, reliability improvements, and long-term architectural needs
• Incorporate AI/ML opportunities to:
• Improve charger uptime and fault prediction
• Reduce operating and support costs
• Optimize charging schedules based on usage patterns and energy pricing
• Define success metrics (KPIs) for new features and track post-launch performance

Customer & Market Understanding

• Partner closely with Sales and Operations to deeply understand customer use cases across:
• Fleet charging (private and government)
• Multi-family residential charging
• Public / paid charging environments
• Translate customer pain points (power constraints, TOU rates, uptime expectations, reporting needs) into clear product requirements
• Conduct customer interviews, review support tickets, and analyze usage data to inform priorities

Cross-Functional Execution

• Act as the primary interface between Engineering and the rest of the business
• Write clear product requirements (PRDs, user stories, acceptance criteria)
• Work with Engineering to plan releases, manage scope, and make informed tradeoffs
• Ensure alignment between software releases and hardware capabilities

Software Development Lifecycle

• Understand and actively participate in agile development processes
• Manage backlog grooming, sprint planning input, and release readiness
• Ensure features are delivered on time, tested, documented, and ready for deployment
• Coordinate feature rollouts, beta programs, and phased deployments when appropriate

Business & Financial Acumen

• Understand the commercial impact of product decisions, including:
• Pricing and monetization
• Cost to support and operate
• Opportunities for new service offerings
• Impact on gross margin and customer retention
• Partner with leadership to evaluate build vs. buy decisions and ROI of major initiatives

QUALIFICATIONS

• 5+ years of experience as a Product Manager or similar role in:
• SaaS platforms, energy tech, IoT, EV infrastructure, or industrial software
• Proven ability to work effectively between Sales and Engineering
• Strong understanding of software and hardware development lifecycles and agile methodologies
• Experience translating complex customer needs into clear, actionable product requirements for both software and hardware
• Familiarity with AI/ML concepts and how they can be applied to reliability, forecasting, or optimization problems
• Excellent written and verbal communication skills

Strongly Preferred

• Experience with:
• EV charging systems, energy management, or grid-constrained environments
• Fleet management or enterprise B2B SaaS
• Time-of-use energy pricing or demand management
• Experience working with hardware-enabled software platforms (IoT, embedded systems)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other non-merit factor. We are committed to creating a diverse and inclusive environment for all employees.