Job Description

ESSENTIAL JOB FUNCTIONS

With a high degree of autonomy,

• Refine raw product ideas and user journeys into high quality acceptance criteria for development teams. This will require coordination across multiple technical & business teams including:
  • Engineering
  • Customer success
  • Quality assurance
  • Sales & marketing
• Partner with the leadership team to define and execute the feature roadmap of the primary product
• Create wireframes & functional mockups as needed for new features to communicate concepts to business and technical teams
• Market feature releases through external communication material & drive adoption
• Conduct customer interviews to procure direct feedback
• Analyze usage data to measure the utility of the product and identify areas of focus
• Triage new feature ideas that may come from direct customer engagement or from within the business
• Take ownership of an entire product surface, leading planning efforts when other groups are involved
• Other duties as assigned

OTHER SKILLS & ABILITIES

• High level of experience and familiarity with JIRA (or similar) as a project management tool
• Strong ability to leverage available tools, including SQL & BI tools
• Expertise in managing feature release schedules and announcements
• Familiarity with designing and managing APIs & integrations as part of a product offering

EDUCATION & EXPERIENCE

• Bachelor's degree with 4 years of experience.
• Previous experience as a Product Manager, Product Engineer, or working in a Customer Success role
• Prior experience with companies that focus on B2B SaaS products (especially within the logistics industry)
• 5+ years of experience working in an environment that focuses on selling a software product or suite of products
• 5+ years of experience working with any combination of agile frameworks (e.g., Kanban, Scrum)
• Demonstrable experience in directly interacting with customers, business stakeholders, and technical teams to ensure competitiveness and quality
• Demonstrable experience in taking unrefined concepts and translating into executable work
• Demonstrable experience with UI/UX design (wireframes, storyboards, etc.)

PHYSICAL REQUIREMENTS

Job may require extended sitting or standing and use of standard office equipment.

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

More Information: http://www.dhs.gov/e-verify

Company benefits are contingent upon meeting eligibility requirements and plan conditions.