Join Amazon Pharmacy's Fulfillment Product team and shape the systems that determine how medications are dispensed, verified, and shipped to patients. You will execute the product roadmap to drive performance for the 1P Warehouse Management System (WMS) — the unified platform being built on AFT (Amazon Fulfillment Technologies) primitives to orchestrate pharmacy fulfillment within the four walls.
Pharmacy fulfillment is unlike retail: workflows span controlled substance compliance (DEA chain-of-custody), cold chain handling, pharmacist verification gates, and dynamic re-routing for problem states — all under HIPAA constraints. Every system you define and measure operates within these regulatory and operational realities, across small-format sites, regional fulfillment centers, and kiosks.
We are looking for a dynamic, analytically rigorous Senior Product Manager to own the product execution on how Amazon Pharmacy executes fill, verify, and pack — the core dispensing workflow that turns a prescription into a shipment. You will define the problems, shape the solutions, and drive outcomes across these domains — working directly with engineers building workcell execution services, operator tooling, and the hardware abstraction layers that connect our software to pharmacy automation
Key job responsibilities
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one.
Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world.
Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind.
You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.
