Job Description

Designs, develops and manages activities for a specific product or group of products from product definition and planning through production, release, and end of life. Serves as the central resource with design, process, manufacturing, test, quality and marketing as the product(s) move to production and distribution. Involvement lasts throughout all stages of a product’s lifecycle including modifications, upgrades and maintenance of the product or product line.

Duties & Responsibilities:

JD for Technical Program Manager - IP & Transport & Cloud

JOB RESPONSIBILITIES:

• Deliver projects for inventory, topology, performance, and fault solutions.
• Align with internal and external stakeholders for timely delivery of requirements.
• Prepare essential documents (HLD, LLD, User Guide, Integration Document, Solution Description Document).
• Manage and drive PoCs for new opportunities with stakeholders.
• Handle PoC/project requirements and coordinate with the development team.
• Validate modules, deliver to customers, and conduct product demonstrations and UAT submissions.
• Regularly interact with customers for project inputs, feedback, and requirements.
• Provide pre-sales support with technical expertise for new RFI/RFPs, emphasizing excellent communication skills

REQUIREMENTS:

• Proficient in traditional IP networks, server systems (Linux & Windows), and telecom solutions.
• Hands-on experience in IP operations, including planning, designing, implementation, troubleshooting, and maintenance.
• Strong knowledge and hands-on experience with routers/switches from multiple vendors.
• Extensive experience in technologies like MPLS, L2, L3, VPLS, EVPN, and ISP.
• Expertise in implementing and troubleshooting dynamic routing protocols.
• Familiarity with SNMP, Netconf, Restconf, RestAPI, gNMI, FTP, Corba NBI, SOAP API, and SSH.
• Proficient in various tools like VMware, Prometheus, Grafana, Elasticsearch, Nagios, and Datadog.
• Hands-on experience in configuring, designing, and troubleshooting L2/L3 protocols.
• In-depth understanding of networking concepts, LAN (wired & wireless), WAN, firewall environments, and multicast.
• Exposure to designing and deploying data center networks, SDN/NFV technologies, and overlay networking.
• Knowledge of best practices for discovery, monitoring, management, and control of IP networks and server infrastructure.
• Certification in CCNA, CCNP, JNCIA, JNCIP, and/or Cloud Associate certification.
• Assigned to 2-3 projects of small to medium scale with high business value.
• Manages all aspects of SDLC and project delivery, adhering to set audit standards.
• Leads cross-functional project teams, ensuring on-time completion and continuous process improvement.

ADDITIONAL REQUIREMENTS:

• Proficiency in Shell scripting and Python programming.
• Extensive experience with core project management tools.
• Proficient in utilizing key project management tools such as Jira, Microsoft Project Server, SharePoint, Teams, and Microsoft Office Professional.
• Possesses expert knowledge of project management methodologies, tools, and techniques.
• Demonstrated experience in overseeing end-to-end projects in Application Development, Application Deployment, Infrastructure, or Cyber domains, along with expertise in estimating time, resources, and costs.

Experience and Education:

• Hold a bachelor’s degree in computer science, information technology, or equivalent.
• Possess 10-15 years of experience in roles related to IP transport, IT, and network administration.
• PMP or SCRUM certification is advantageous.
• Strong oral and written communication skills, coupled with excellent analytical abilities and attention to detail, are essential.
• Demonstrated capability to comprehend and articulate complex ideas clearly.

Pre-Requisites / Skills / Experience Requirements: