Dynatrace

Sr Product Expeence Designer

Dynatrace  •  $127k - $191k/yr  •  Detroit, MI (Onsite)  •  15 hours ago
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Job Description

Your role at Dynatrace

Bindplane is a focused, versatile product inside Dynatrace — purpose-built for unified OpenTelemetry-based observability. We're creating the first truly unified OpenTelemetry-based observability pipeline, giving enterprises a single place to collect, process, and route telemetry data across complex environments

This role combines the focus and autonomy of a startup with the scale, resources, and expertise of Dynatrace You'll benefit from mature design systems, user research capabilities, and a strong Design & Experience community while helping shape the future of observability.

We're looking for a Senior Product Experience Designer with strong frontend engineering skills who works fluidly across UX and development You'll lead the end-to-end experience for a product domain — from user research and concept development through implementation in React — transforming complex technical workflows into intuitive, production-ready experiences that deliver real value to customers.

What You'll Do

Craft & Impact

  • Lead the end-to-end product experience for your domain, translating user needs and business goals into intuitive, scalable solutions.
  • Conduct research, identify customer pain points, prototype ideas, validate concepts, and deliver production-ready experiences.
  • Build and maintain frontend applications using React, TypeScript, JavaScript, HTML, and CSS, with a strong focus on usability, performance, and accessibility (WCAG).
  • Contribute to and evolve Bindplane's component library and design system while leveraging Dynatrace design assets where appropriate.
  • Map user journeys, develop personas, and deepen understanding of customer workflows within observability and telemetry pipelines.
  • Monitor product experience metrics and continuously improve user outcomes
  • Stay informed about industry trends, emerging UX practices, and competitive solutions

Collaboration

  • Partner closely with Product Managers, Backend Engineers, and fellow designers to deliver elegant, responsive user experiences.
  • Create clear prototypes, specifications, and reusable components that support team delivery
  • Work iteratively, share work early, gather feedback often, and continuously refine solutions.
  • Engage with the Dynatrace Design & Experience community to share knowledge and contribute to design standards.
  • Participate in planning, estimation, and agile development processes

Influence

  • Clearly communicate design and technical decisions to product, engineering, and leadership stakeholders.
  • Contribute visibly across Bindplane and the broader Dynatrace R&D organisation through consistent, high-quality work.
  • Mentor junior designers and engineers on UX best practices, frontend quality, and user-centered thinking.
  • Advocate for design excellence and support adoption of research insights and shared design standards.

What will help you succeed

What You Bring

  • 5 or more years of combined experience in product/UX design and frontend development, with strong proficiency in React, TypeScript, JavaScript, HTML, and CSS.
  • A portfolio of shipped product experiences, including working interfaces you've helped design and build.
  • Solid grounding in UX principles: user research methods, journey mapping, persona development, usability testing, and translating findings into design decisions.
  • Experience with responsive design, accessibility (WCAG), and frontend performance optimisation.
  • Familiarity with REST APIs, GraphQL, or other frontend-to-backend integration patterns
  • Experience contributing to or extending design systems and component libraries.
  • Clear written and verbal communication skills, with a collaborative approach to cross-functional work.
  • Experience mentoring earlier-career engineers or designers
  • Bonus: knowledge of observability, monitoring, OpenTelemetry, or SaaS infrastructure platforms.

We know not everyone will meet every requirement. If you're excited about this role and bring relevant experience, we'd still love to hear from you.

Why you will love being a Dynatracer

  • A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
  • Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
  • A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
  • An environment that fosters innovation, enables creative collaboration, and allows you to grow.
  • A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
  • A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
  • A relocation team that is eager to help you start your journey to a new country, always there to support and by your side.
  • Attractive compensation packages and stock purchase options with numerous benefits and advantages.

Compensation and Rewards

DOE, salary $127K - $191K, plus Health, Dental, Life, STD, LTD, 401K, PTO. Total compensation may vary depending on candidate experience/education and location.

Dynatrace

About Dynatrace

Dynatrace keeps today’s AI-driven world working by advancing observability for today’s digital business. The world relies on software, but what isn’t seen is just how much complexity goes on behind the scenes to make sure everything stays up and running. Most businesses today have huge digital ecosystems made up of software, data flows, applications, and hybrid-cloud environments. As these ecosystems grow in complexity, so do the points of failure. Outages and glitches resulting in grounded flights or failed financial transactions prove how critical it is that software works as expected, making AI-powered observability an essential capability to ensure digital businesses run smoothly and recover quickly — keeping the world working. Dynatrace provides businesses with a holistic view of their entire digital ecosystem, removing the burden of operational monitoring and alert management. By automating these tasks, teams are empowered to transform complexity into their greatest asset and to drive their business forward by focusing on high-impact initiatives, driving topline acceleration, fueling innovation, and delivering experiences customers love.

Industry
IT & Software
Company Size
5,001-10,000 employees
Headquarters
Boston, Massachusetts
Year Founded
Unknown
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