Job Req ID: 28516

About Supermicro:

Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the #5 fastest growing company among the Silicon Valley Top 50 technology firms. Our unprecedented global expansion has provided us with the opportunity to offer a large number of new positions to the technology community. We seek talented, passionate, and committed engineers, technologists, and business leaders to join us.

We are looking for a highly capable and experienced Product Engineer to join our team, specializing in liquid cooling technologies. This role is pivotal in ensuring the successful deployment, maintenance, and performance optimization of our cooling solutions, which include Coolant Distribution Units (CDUs), cooling towers, L2A Sidecars, and Rear Door Heat Exchangers (RDHX). The ideal candidate will bring strong technical expertise, contribute to service innovation, and support the development of new service offerings to meet evolving customer needs.

Essential Duties and Responsibilities:

1. 1. Lead the installation and maintenance of liquid cooling systems, including CDUs, cooling towers, L2A Sidecars, and RDHX, at customer sites.
   2. Deliver technical support and resolve issues for deployed cooling solutions.
   3. Enhance system performance and energy efficiency through continuous optimization.
   4. Create and maintain service documentation and training materials.
   5. Analyze customer feedback to identify and implement service improvements.
   6. Develop and apply advanced diagnostic and predictive maintenance tools, leveraging IoT and AI technologies.

Qualifications:

• Bachelor’s degree in Mechanical Engineering, Electrical Engineering, or a related field, Master’s degree preferred.
• Proven experience in liquid cooling systems or related industry.
• Strong technical skills in liquid cooling systems deployment, maintenance, and optimization.
• Knowledge of diagnostic and predictive maintenance tools.
• Excellent problem-solving and analytical skills.
• Ability to work collaboratively with cross-functional teams.

EEO Statement

Supermicro is an Equal Opportunity Employer and embraces diversity in our employee population. It is the policy of Supermicro to provide equal opportunity to all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or special disabled veteran, marital status, pregnancy, genetic information, or any other legally protected status.