Job Description

The Connected Devices team within Ecolab Digital plays a critical role in enabling and continuously improving Lead‑to‑Cash processes for connected devices. The Sr. Process Improvement & Project Support Analyst supports process improvement initiatives and cross‑functional projects by helping define scope, objectives, and requirements based on a strong understanding of business processes, systems, and industry requirements.

This role serves as a key connector between business and technology teams, supporting the identification, documentation, and implementation of process improvements that advance organizational goals. Acting as a liaison among stakeholders, the analyst helps gather, document, validate, and support changes to business processes, policies, and supporting systems. In addition, the role supports regulatory compliance, procurement, and quality initiatives while collaborating with cross‑functional partners to streamline operations, strengthen supplier relationships, and uphold high standards of quality and compliance.

What You Will Do:

Lead-to-Cash Process & Project Support:

• Support the analysis and improvement of Lead-to-Cash processes to drive efficiency and scalability
• Partner with sales, finance, and operations teams to support project execution across the lead-to-cash lifecycle
• Assist with documenting current‑state and future‑state processes, business requirements, and improvement opportunities
• Support project planning, coordination, and execution activities for process and system initiatives

Regulatory & Compliance Support:

• Support project planning, coordination, and execution activities for process and system initiatives
• Assist regulatory and compliance teams with process updates, documentation, and implementation of required changes
• Support internal and external audits, including preparation activities and remediation of findings

Procurement & Supplier Support:

• Support procurement initiatives by helping evaluate process impacts related to supplier selection, onboarding, and performance
• Assist in maintaining effective supplier relationships that support quality, cost, and reliability objectives
• Collaborate cross-functionally to strengthen supply chain processes and governance

Quality Management:

• Support the development and execution of quality management and continuous improvement initiatives
• Participate in audits, inspections, and root-cause analysis activities to help identify and address quality gaps
• Collaborate with engineering, product, and operations teams to support resolution of quality-related issues
• Assist with tracking and managing quality issues, complaints, and corrective actions

Business & Stakeholder Engagement:

• Support communication and coordination across supply chain, digital, and business teams to enable smooth transitions
• Engage with stakeholders to help align process improvements and project outcomes with business objectives
• Contribute ideas to improve processes, governance, and ways of working across the connected devices ecosystem

Training & Change Enablement:

• Support the development and delivery of training and enablement materials related to new or improved processes
• Assist with change management activities to promote adoption of process improvements
• Help foster a culture of continuous improvement, standardization, and quality awareness

Position Details:

• Hybrid position in Naperville, IL

Minimum Qualifications:

• Bachelor’s degree and 5 years of relevant experience or 9 years combined education and equivalent business analyst or business-related experience
• 3 years proven experience in analyzing and optimizing business processes
• Excellent analytical, investigation, and problem-solving skills
• Strong communication interpersonal skills and project management skills – the ability to work collaboratively and deliver effectively with cross-functional teams

• No immigration sponsorship available for this position.

Preferred Qualifications:

• 3 years of SAP experience (preferably with Ecolab)
• Exposure to Lean, Six Sigma, or other quality improvement methodologies
• Proficient with Microsoft Office Suite software (Excel, Word, and Outlook)
• Ability to work independently in a fast-paced environment
• Ability to adapt to changing priorities and manage multiple tasks effectively
• Critical attention to detail and highly dependable
• Ability to prioritize workflow while utilizing strong time management skills

Ability to handle multiple tasks at once

Annual or Hourly Compensation Range

The pay range for this position is $85,900.00 - $128,900.00. Many factors are taken into consideration when determining compensation, such as experience, education, training, geography, etc. We comply with all minimum wage and overtime laws.

Benefits

Ecolab strives to provide comprehensive and market-competitive benefits to meet the needs of our associates and their families. Click here to see our benefits.

If you are viewing this posting on a site other than our Ecolab Career website, view our benefits at jobs.ecolab.com/working-here.

Potential Customer Requirements Notice

To meet customer requirements and comply with local or state regulations, applicants for certain customer-facing roles may need to:

- Undergo additional background screens and/or drug/alcohol testing for customer credentialing.

- Be fully vaccinated for COVID-19, including a booster if eligible, unless a religious or medical accommodation is requested by the applicant and approved by Ecolab.

Americans with Disabilities Act (ADA)

Ecolab will provide reasonable accommodation (such as a qualified sign language interpreter or other personal assistance) with our application process upon request as required to comply with applicable laws. If you have a disability and require accommodation assistance in this application process, please visit the Recruiting Support link in the footer of each page of our career website.