Job Description

About Us

Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry’s first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics—all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.

Our Opportunity:

Automation Anywhere is hiring a high-impact Partner Success Manager to drive the success of our most strategic partners across APA and Aisera.
This is not a traditional enablement role. You will operate as a technical partner quarterback, owning the translation from enablement → execution → measurable business outcomes. You will work side-by-side with partners and Partner Account Managers (PAMs) to ensure partners can sell with credibility, implement with confidence, and deliver customer value at scale.
You will be accountable for turning partner capability into real adoption, successful implementations, and referenceable outcomes—bringing a combination of deep technical expertise, strong business acumen, and relentless execution.
We are looking for someone who operates with a “one team, one initiative, outcome-first” mindset and thrives in ambiguous, high-growth environments.

Location:

• Bengaluru- Onsite/Hybrid
  

Who You’ll Report To:

• Sr. Director- Sales Enablement.
  

You Will Make an Impact By Being Responsible For:

• Own Partner Outcomes (Not Just Activity):
• Own and drive outcome-based partner success, including:
  • Adoption and utilization of APA and Aisera
  • Implementation of success and time-to-value
  • Creation of referenceable customers and success stories
• Hold partners accountable to delivering measurable customer outcomes, not just completing training
• Identify gaps and take decisive action to improve partner performance and impact

• Be the Technical Quarterback:

• Act as the go-to technical authority for partners across architecture, implementation, and deployment

• Step into critical deals and implementations to add credibility, accelerate progress, and unblock execution

• Guide partners through real-world solution design, integrations, and deployment challenges

• Operate comfortably at both deep technical levels and executive conversations

• Drive First Mile → Middle Mile → Last Mile Success:

• First Mile: Ensure partner-sourced deals are set up for successful execution, with strong use cases and clear implementation paths

• Middle Mile: Help partners evolve from initial wins to repeatable, scalable delivery, improving quality and consistency

• Last Mile: Ensure partners deliver real customer value, leading to expansion, adoption, and referenceable success

• Elevate Partner Capability Through AAU:

• Ensure partners fully leverage AAU learning paths, certifications, and resources

• Translate enablement into practical, field-ready capability and execution

• Partner with internal enablement teams to continuously refine and raise the bar on partner readiness

• Operate as One Team with PAMs:

• Partner tightly with PAMs to align on partner strategy, pipeline, and growth

• Act as a unified front—combining technical depth + GTM execution to drive partner success

• Improve pipeline quality, deal velocity, and conversion through stronger partner capability

• Go Deep. Go Wide. Drive Influence:

• Build credibility with partner technical teams, delivery leaders, and executive stakeholders

• Go deep in technical expertise while expanding influence across the partner organization

• Bridge business and technical conversations, aligning solutions to clear customer outcomes and ROI
  

You Will Be a Great Fit If You Have:

Experience:

• 6–10+ years in solution engineering, technical account management, professional services, or partner-facing technical roles

• Proven track record of driving successful implementations and customer outcomes in enterprise SaaS, AI, or automation environments

Technical Depth:

• Strong expertise in automation, AI, or enterprise workflows (RPA, Agentic AI, ITSM, etc.)

• Ability to lead architecture, solution design, and implementation discussions with confidence

• Hands-on, practical approach to problem solving and execution

Business & GTM Acumen

• Ability to connect technical capabilities to business value and measurable outcomes

• Experience influencing customer-facing conversations, deals, and partner strategy

• Strong understanding of how partners build, sell, and scale practices

Leadership & Mindset

• Operates with extreme ownership and accountability for outcomes

• Thrives in ambiguity and fast-paced environments

• Strong collaborator who can align teams around shared goals and execution

• Brings a bias for action, urgency, and continuous improvement

What Success Looks Like

• Partners can independently sell, implement, and scale APA and Aisera solutions with high quality
• Increased adoption, utilization, and expansion across partner-led deals
• Faster time-to-value and higher implementation success rates
• Strong pipeline conversion driven by partner capability and execution
• Growth in referenceable customers and repeatable success stories
• A partner ecosystem that operates as a true extension of Automation Anywhere

Ready to Revolutionize Work?
This is an opportunity to work with a global, passionate team pioneering technology that’s redefining the way people work, everywhere. Join us and discover the many ways that you can have an impact, achieve your potential, and go be great.

All unsolicited resumes submitted to any @automationanywhere.com email address, whether submitted by an individual or by an agency, will not be eligible for an agency fee.