Job Description

Why UKG:

At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.

We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.

About the Team

We are a dynamic, cross functional presales team that thrives on collaboration, creativity, and shared success. Partnering closely with Sales, Product, and Delivery, we bring ideas to life, solve real customer challenges, and continually raise the bar together. We support one another, learn from each other, and win as a team—celebrating individual strengths while delivering collective impact.

About the Role

The Solution Consultant plays a critical role in helping UKG win and grow customers by connecting their business challenges to the value of UKG solutions. This role exists to partner with Sales throughout the entire sales cycle—leading discovery, shaping winning strategies, and delivering compelling, value driven demonstrations that help prospects confidently choose UKG. You’ll combine deep product knowledge with business insight to act as a trusted advisor and directly influence deal success.

What You’ll Do

• Partner with Sales colleagues to progress opportunities by qualifying, consolidating, and prioritising prospect requirements to support a strong, deal focused sales strategy.
• Lead discovery conversations with prospects to understand workforce, HR, payroll, and operational challenges, ensuring solutions are aligned to real business needs and outcomes.
• Design and deliver tailored product demonstrations by mapping prospect requirements to UKG product capabilities and clearly showing how the solution solves critical business issues.
• Build trusted relationships with customer stakeholders by acting as a knowledgeable advisor to prospect project teams throughout the sales cycle.
• Create and customise presentations and demos for different audiences, including senior stakeholders, to clearly communicate value and address complex functional requirements.
• Deliver proof of concepts and solution prototypes that demonstrate the value and differentiation of the UKG product suite.
• Serve as the primary liaison between Sales and internal teams by supporting product positioning, solution fit, and alignment across Product and other supporting functions.
• Respond to customer and prospect questions by explaining functional, technical, and integration aspects of the solution, and identifying upgrade or expansion opportunities where relevant.
• Support RFPs, RFIs, and proposals by contributing clear, accurate responses to functional and technical questionnaires and solution overviews.
• Take ownership of assigned deals by collaborating closely with Sales Managers and contributing actively to the overall winning strategy.

About You:

Basic Qualifications

• Ability to confidently lead customer discovery sessions, deliver presentations, and facilitate value based discussions with diverse stakeholders.
• Demonstrated capability to resolve complex pre sales functional and technical requirements by partnering closely with Sales and internal teams.
• Strong understanding of workforce management, HR, and payroll concepts, enabling you to translate customer challenges into relevant solution outcomes.
• Willingness and ability to travel up to 50% to support customer engagements, sales activities, and team collaboration.

Preferred Qualifications

• Experience presenting to a range of audiences, including senior leadership, by adapting messaging to address both functional detail and strategic outcomes.
• Comfort acting as a trusted advisor to prospect project teams throughout the sales cycle.
• Experience supporting RFPs, RFIs, and proposals by contributing accurate functional and technical responses.
• Exposure to multi vertical or SMB customer environments, with the ability to tailor demonstrations and messaging accordingly.

Company Overview

UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.

UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.

Disability Accommodation in the Application and Interview Process

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com

The pay range for this position is £81,850 (base salary). The actual base pay offered may vary depending on skills, experience, job-related knowledge and work location. In addition to base pay, employees may be eligible to participate in a performance-based bonus plan and to receive restricted stock unit awards as part of total compensation. Learn more about UKG’s benefits and rewards at https://www.ukg.com/about-us/careers/benefits