Job Description

Job Purpose

This role exists to provide strategic and operational HR support to both employees and people managers, ensuring a positive employee experience and strong leadership practices. The position plays a key role in advising on HR policies, driving employee engagement and retention, and supporting the design and delivery of programs that enhance the Employee Value Proposition. By acting as a trusted partner to leaders and a reliable point of contact for employees, this role contributes to building a high-performing, inclusive, and compliant workplace culture.

Primary Job Responsibilities

Key responsibilities

Employee Support (Tier 2) (10%)

• Serve as the first point of contact for employee HR-related inquiries.
• Provide timely and accurate responses, identifying opportunities to automate answers where possible.
• Coordinate with other departments to ensure resolution and follow-up when needed.

People Manager Support (50%)

• Act as a trusted advisor to leaders at all levels, including Directors and VPs.
• Navigate complex, non-binary situations with sound judgment and strong influencing skills.
• Lead the “Leading Within the Law” program to ensure managers based abroad understand local labor laws when managing teams in Argentina.
• Provide guidance on policy interpretation, encouraging frontline managers to apply discretion and sound judgment.
• Offer coaching and support on performance-related matters.

Employee Engagement & Retention (30%)

• Partner with People Managers to drive engagement initiatives, including action planning, team sessions, and follow-up to ensure accountability.
• Analyze attrition data to extract actionable insights and share findings with leaders.
• Collaborate on crafting compelling offers for new hires while maintaining internal equity.
• Develop strategies to improve retention in the internship program and secure top talent.

Employee Value Proposition (EVP) Design & Administration (10%)

• Support and evolve programs such as recognition initiatives and “Own Your Career,” ensuring relevance and impact.
• Monitor market trends and employee expectations to propose new policies or updates as needed.
• Provide accurate inputs for monthly payroll processes.

Qualifications Required

• Education: Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Experience Minimum of 4–5 years in an HR Generalist, HRBP, or similar role, ideally within a multinational or matrixed organization. Experience advising people managers — including those based outside Argentina — on local employment practices and legal frameworks.
• Skills:
• Excellent interpersonal and communication skills, with the ability to influence and build trust across all organizational levels.
• Analytical mindset with the ability to interpret data and generate actionable insights.
• Familiarity with Workday is desirable.
• Bilingual English level
• Ability to manage multiple priorities in a fast-paced environment.

At Assurant, we celebrate the differences that make us who we are. By assembling extraordinary teams from a variety of races, religions, sexual orientations, gender identities, ages, experiences, and abilities, we’re able to better reflect the global communities where we live and work. By working to remove barriers, we ensure equity for everyone. The pursuit of inclusion rests with each of us. Because it’s only by listening to and representing the unique voices of every individual that we can innovate for all.

For further information about Assurant, please visit our website: https://www.assurant.com/