As Senior Partner Consultant you are part of a high performing team, creating new and innovative ways to connect people and fashion. You belong to the Highstreet Multiplier portfolio and you execute the Highstreet portfolio’s strategy. You consult relevant partners and you support our live partners to achieve meaningful and financially sustainable growth, delighting our customers along the way. You will do this across a diverse set of Highstreet brands and partner types, leveraging your entrepreneurial drive to consult, educate and sell complex solutions. You will act as a trusted advisor to the partner to embrace Zalando’s platform strategy, adopt Zalando’s platform services and leverage key technologies. You will do this in tight alignment with the Zalando Strategy and Zalando stakeholders. You will additionally contribute and lead relevant strategic projects with significant KPI impact, that will help us shape the Zalando value proposition for our partners.
If you think you have what it takes, we encourage you to apply even if you don't meet every single requirement. You may just be the right candidate for this or other roles!
At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce – one that thrives on diversity and is truly inclusive by design. We believe that diverse teams fuel innovation and creativity, and we actively seek out talent from all backgrounds.
We actively seek to reduce bias in our hiring and employment processes, focusing on your qualifications, skills, and contributions. To support this, we kindly ask that you refrain from including personal details such as your photo, age, or marital status in your CV, ensuring a fair and equitable evaluation based solely on your abilities and potential. We are committed to providing an exceptional and accessible candidate experience for everyone. If you require any accommodations to support you throughout the hiring process, please let us know – we are here to assist you. Discover more about our commitment to creating a diverse and inclusive workplace:https://jobs.zalando.com/en/our-culture/diversity-and-inclusion
Utilize your entrepreneurial drive and clear, empathic communication to educate and consult medium to high impact partners on adopting Zalando’s Platform Services and technologies. Drive profitable growth for a set of brands, aligning with Zalando Group Strategy and compliance.
Partly acquire relevant partners for the platform and create compelling business cases and pitches tailored to their needs. Use strong analytical skills to generate insights and maximize the ROI for our platform through data analysis and partnership cultivation.
Collaborate with internal stakeholders to develop partner roadmaps, translating assortment and market strategies into actionable partner plans to boost customer satisfaction. Ensure operational excellence in executing these strategies.
Work with Product, Operations, and Tech to transform partner feedback into innovative solutions, troubleshoot and improve processes, and create new processes as needed. Support your lead in generating new ideas and business opportunities.
Maintain CRM / AI excellence to ensure accurate data and insights for strong decision-making within your partner portfolio.
Core KPIs you influence: Gross Merchandise Volume, Profitability, Operational excellence, Services Adoption (Marketing and Logistics services), Customer Convenience, Customer Lifetime Value, Partner Satisfaction.
Experienced in a marketplace environment and/or a consultant/business development background with a passion for the Fashion and e-commerce industry, with a minimum of 7 years of work experience.
A salesperson, analytically outstanding, you love working with figures yet taking a pragmatic approach to complex requirements and issues. On top of this you should have experience with process improvement and automation, product experience is a plus.
Excellent communication skills and can manage stakeholders effectively. You are fluent in English and any other languages are a plus. You are confident in interacting and presenting independently and effectively to various stakeholders. You have strong negotiation skills.
Self-starter with strong leadership skills who will take ownership of projects and business problems, who will drive inner-unit growth plans independently: from structuring and defining a roadmap, to identifying growth opportunities and translating these into sales.
Passion for creating meaningful success stories and experiences for Zalando partners.
Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer.
Employee shares program
40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners
2 paid volunteering days a year
27 days of vacation a year to start for full-time employees
Relocation assistance available (subject to prior agreement)
Family services, including counseling and support
Health and wellbeing options (including Wellhub)
Mental health support and coaching available
Drive your development through our training platform and biannual peer-to-peer review
Welcome to Zalando. Here’s some key info about us:
Our position and vision:
- We’re Europe’s leading online platform for fashion and lifestyle.
- Founded in Berlin in 2008, we bring head-to-toe fashion to more than 50 million active customers in 25 markets; offering clothes, footwear, accessories, and beauty.
- We're building the ecosystem for fashion and lifestyle ecommerce.
Our offering:
- Our assortment of international brands ranges from world-famous names to local labels
- Our platform is a one-stop fashion destination for inspiration, innovation, and interaction
- As Europe’s most fashionable tech company, we work hard to find digital solutions for every aspect of the fashion journey: for our customers, partners, and friends of our brand.
- Our logistics network with 12 centrally located fulfillment centers allows us to efficiently serve our customers throughout Europe, supported by warehouses in Italy, France, Poland, and Sweden with a focus on local customer needs.
Our beliefs:
- Our ambition is to combine our passion for self-expression through fashion with our unwavering commitments to sustainability and D&I
- We promote an inclusive corporate culture that welcomes different perspectives and brings together people from diverse backgrounds. We want to ensure a non-discriminatory and supportive working environment for each of our employees to thrive. It’s a journey that all teams are on together, centered around the values we uphold.
- We believe that our integration of fashion, operations, and online technology gives us the capability to deliver a compelling value proposition to both our customers and fashion brand partners.
