Crane Worldwide Logistics

Sr. Operations Agent

Crane Worldwide Logistics  •  Mexico City, MX (Onsite)  •  2 months ago
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Job Description

Preparing Domestic documents including Airline bills, Motor Carrier BOL, declarations and

NAFTA forms.

- Routing Shipments-Determining appropriate mode of transportation for all domestic /

Canadian shipments. Evaluates appropriate cost/time combination for each shipment

- Rate Negotiation - Negotiates best rates with motor carrier, freight forwarders and

express couriers for all domestic shipments (e.g. UPS, DHL & FedEx.) These negotiations

include both ground and air shipments.

- Brokerage Assistance -- Works very closely and on a regular basis with the broker's firm

(e.g. providing import documentation, tracking shipments etc., etc. for all import

shipments coming into the United States. Sales Support -- Provides assistance for

domestic sales department.

- Freight Bill Auditing -- Verifies accuracy of domestic freight bills and disputes any

discrepancies.

- Freight Quotes - Responsible for securing weight and dimensions of all quotes requested

by the sales staff and obtaining the most economical freight rate from motor carrier,

freight forwarders and express couriers.

- Investigating client problems and/or complaints and managing to successful resolution.

- Addressing all client inquiries.

- Maintaining relationships with both internal and external customers with exceptional

service.

- Other duties as assigned

Working hours: Monday to Friday, 4:00 p.m. to 12:00 a.m., full-time.

Crane Worldwide Logistics

About Crane Worldwide Logistics

The vision of Crane Worldwide is to enable global trade for our clients with unparalleled excellence, foster a culture of achievement among our team members, and uplift the communities where we operate. Every day, we endeavor to create a positive influence and aspire to leave a lasting legacy in the logistics industry, improving the lives of people globally.

With a legacy in logistics, our people's expertise, deep industry knowledge, and can-do attitude make a difference to our global and local clients.

As a privately owned, family-run business, we have a flat structure that enables quick decision-making. This enables the team to provide the best solutions for our clients.

Partnerships make a difference, and through organic growth with our clients, we have developed a global footprint with local representation and continue to grow. We will invest where our clients need us to be.

Our technology platform was developed in-house with a holistic view of our clients' needs for real-time information.

We make a difference in the communities in which we operate. Our Crane Cares initiatives are deeply embedded into our corporate culture.

We are living in extraordinary times with constant change in global markets. Our flexible and dynamic approach, accompanied by our value proposition, presents our dedication to our clients through our Technology, Service, and People.

Industry
Transportation & Logistics
Company Size
1,001-5,000 employees
Headquarters
Houston, Texas
Year Founded
2008
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