
Client company was founded in 2015 by online meeting and
customer support veterans to build a new
·
generation of cloud-based, enterprise tools for
customer support and IT help desk for industry-leading,
·
globally recognized brands. For enterprises
seeking to deliver exceptional person-to-person customer
·
support experiences, ScreenMeet provides
purpose-built support software that integrates with CRM and
·
ITSM platforms made with the latest cloud
technologies.
·
As a senior Full Stack engineer on the platform team, you
will be responsible for design, implementation, and
·
maintenance of components that support client's suite of real-time support products, including our
·
internal and external API, authentication
schemes, platform security, data storage/analytics, and third party
·
service integrations.
·
The focus of this role is on the integration of client’s products and services with external platforms
·
including ServiceNow, Salesforce, and others software.
Requirements:
â 6-10+
years experience working with cloud-deployed
web applications
â 6-10+ years of relational
database experience in a web application
â 3-5+ years of professional
node.js/TypeScript experience
â Strong experience developing on
both back-end and front-end in TypeScript/JavaScript (React)
â Strong experience with
node.js/TypeScript tooling pipelines and test driven development
â Ability to provide technical
leadership and ownership of components, supporting other engineers as needed
with documentation and assistance
â Ability to write well structured,
idiomatic code in the languages required by specific integration platforms
â Ability to design, plan, execute
complex technical tasks in a micro-service environment
â Experience working in an agile
team environment using tools like JIRA
Ideally has some experience with:
â CRM integration/development
(Salesforce/ServiceNOW)
â REST API design/development
â WebRTC or other realtime
communication standards
â Experience with LLM API’s, prompt
engineering, and prompt management
â TypeScript/Web Component
Frameworks (React/Angular/etc.)
â Web sockets / proxies /
networking
â AWS or similar cloud
infrastructure
â Monorepo development using nx or
similar technologies
â UI development technologies such
as Storybook
â Experience with AI/LLM
technologies Logistics:
â 100% Remote
FOUNDATION FOR SUCCESS
(
Basic Qualifications
)
FACTORS TO HELP YOU SHINE
(
Required Skills
)
These skills will help you succeed in this position:

Simple Solutions is a US based company and Microsoft Partner with a global presence that provides a broad range of software and IT services solutions to better help our clients manage their business. Our personalized service follows industry “best practices” and delivers cost effective and efficient solutions for our client’s business and IT needs.
Simple Solutions has a broad portfolio of cloud and packaged software expertise with development and Integration services. We are also providers of custom and off-the-shelf software products to address specific business and IT challenges.
Simple Solutions has a broad portfolio of cloud and packaged software expertise with development and Integration services. We are also providers of custom and off-the-shelf software products to address specific business and IT challenges.