Why UKG:
At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That’s what we do.
We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you’ll get flexibility that’s real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters—and so do you.Here at UKG, our Product and Engineering teams, are the driving force behind our cutting-edge technology. These UKrewers are dedicated to delivering best-in-class solutions that transform how our customers work. At UKG, we’re on a mission to create exceptional products that solve real-world problems for the HCM market.
We are seeking a Senior Manager of Product Management, to play a key role in shaping and executing our Workflow and Extensibility platform experience for administrators through product strategy, driving innovation, and leading a talented team of product managers. Your expertise will be critical in delivering exceptional value to our customers.
Responsibilities:
• Conduct regular, thorough market research around industry trends, competitive dynamics, emerging technologies as well as buyer and customer interviews to inform product decisions and identify growth opportunities
• Develop, communicate and execute iteratively upon a comprehensive and compelling product strategy that aligns with business goals and balances customer needs, market trends, and technical feasibility
• Ensure plans create the most compelling business solution while ensuring overall competitive positioning in the market and high-value solutions that truly solve customer problems
• Drive end-to-end customer value delivery, from feature conception to launch to adoption and iterative innovations
• Translate product strategy supported by true business outcomes into detailed requirements for discovery and development by cross-functional teams
• Lead cross-functional teams (engineering, design, product), making data-driven decisions, to manage dependencies and ruthlessly prioritize and optimize product features, enhancements, backlog items, and bug fixes
• Lead cross-functional efforts across Product and Engineering to support product managers who are paving the way for new innovative ways for customers to self-serve.
• Define, regularly track and assess performance indicators (KPIs) to measure product successes/failures and overall trajectory
• Partner with the sales, services, support, marketing, and readiness organization
• Drive visibility and performance monitoring for SaaS applications
• Drive process improvement and discipline of the “Business of Products”
• Influence portfolio peers as well as internal and external stakeholders
• Lead, mentor, and guide product managers and cross-functional teams, fostering a culture of continuous learning and growth
• Collaborate with Pro Suite product leaders to align product goals with overall company objectives
• Build strong relationships with customers and stakeholders
The ideal candidate is an accomplished, high-energy, collaborative leader who has a proven track record of working in or with SaaS software companies. They can go deep into both functional/technical hurdles with engineers/architects as well as strategic discussions with executives. This role is not seeking HR domain experience but rather enabling our customers with self-service solutions.
Minimum requirements
• 10+ years in SaaS product management, with an additional 5-8+ years in people management roles
• 3-5+ years working with Atlassian tools
• Experience developing talent, and leading multiple offshore teams
• We work in a hybrid model. 3 days in the office per week from our office located in Noida.
Preferred qualifications
• Passion for creating delightful user experiences
• Highly motivated, innovative, and solution-driven with experience in shaping cohesive, engaging product experiences
• Excellent leadership, communication and presentation skills
• Strong analytical, data-driven problem solver and decision maker who is deeply empathetic and leads with a user-centered approach
• An evangelist of how technology can unlock business value and customer experiences
• History and reputation for listening to users, understanding their needs, and creating improvements to meet those needs
• Strong track record of influencing and executing product strategy through business outcome defined roadmaps and tight collaboration with Engineering
• Committed to collaboration and can work well with other business units to build iterative solutions that continuously deliver value
• Proven track record of entering a new space and building expertise rapidly
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge. Learn more at ukg.com.
UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace, including the recruitment process.
Disability Accommodation in the Application and Interview Process
For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com
UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry — because great organizations know their workforce is their competitive edge.
