Job Description
Why Hershey:
At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey’s enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference—locally and globally—is part of how we do business every day.
About The Hershey Company
The Hershey Company (NYSE: HSY) is an industry-leading snacks company known for making more moments of goodness through its iconic brands. With a strong portfolio across chocolate, confectionery, and salty snacks, Hershey delights consumers every day. Our beloved brands include Hershey’s, Reese’s, KitKat®, Dots Pretzels, Lesser Evil, Jolly Rancher, Twizzlers, Ice Breakers, and more.
At Hershey, we are committed to making a meaningful difference in the communities where we live, work, and do business. This commitment originated with our founder, Milton Hershey, and continues to shape who we are today.
Guided by our employee value proposition, Lead Today. Create Tomorrow, we empower our people to drive impact now while shaping what comes next. Our One Hershey mindset brings teams together across functions, geographies, and businesses, enabling us to operate with speed, collaboration, and shared purpose.
The Hershey Company is proud to be recognized as a top employer in the United States, reflecting our commitment to our people, culture, and purpose.
How will you fit into the big picture?
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The Senior Manager, Enterprise Intelligence, Learning and Capability Acceleration will play a critical role in helping Hershey learn faster, build future-ready capabilities, and turn intelligence into action across the enterprise. Reporting to the Director, Enterprise Intelligence & Learning Capability Advancement, this leader will shape and advance the strategy for enterprise learning and capability acceleration, AI-enabled intelligence, and future-ready ways of working.
As part of the Enterprise Intelligence & Learning Capability Acceleration team, you will build the connective tissue across consumer learning, foresight, commercial intelligence, AI strategy, external partner ecosystems, and enterprise capability development. This is a unique opportunity for a strategic capability builder and change leader to accelerate how Hershey teams use intelligence, technology, and learning to drive growth and better business decisions.
What will you do?
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- Develop and execute Hershey’s strategy and multi-year roadmap for learning capability acceleration, AI-enabled intelligence, and future-ready ways of working.
- Identify high-impact opportunities where new learning models, technologies, and external partnerships can strengthen enterprise capabilities and decision-making.
- Translate business priorities into actionable capability agendas that guide investment, learning design, adoption, and partner strategies.
- Build scalable systems, tools, playbooks, and learning experiences that improve how teams leverage consumer, shopper, commercial, and market intelligence.
- Partner with business and functional leaders to identify capability gaps and create practical learning roadmaps aligned to growth priorities.
- Accelerate the adoption of AI-enabled learning, automation, and intelligence solutions that increase speed, efficiency, and quality of recommendations.
- Establish governance frameworks, success measures, and operating routines that ensure capability investments deliver measurable business impact.
- Foster a culture of curiosity, consumer obsession, experimentation, and continuous learning across Consumer & Commercial Intelligence and enterprise stakeholders.
- Lead external partner and supplier ecosystem strategies, including identifying, evaluating, and managing strategic relationships that support capability development.
- Influence senior stakeholders and cross-functional teams to embrace new ways of working and drive sustainable behavior change.
Minimum Education & Requirements
Experience:
- 7+ years of progressive experience in consumer insights, commercial intelligence, capability building, learning and development, analytics, transformation, or related disciplines.
- Experience leading enterprise-wide capability-building, upskilling, adoption, or transformation initiatives in a matrixed organization.
- Experience developing strategic roadmaps, operating models, learning ecosystems, external partnerships, or supplier networks.
- Demonstrated success driving change management, stakeholder engagement, and adoption of new tools, processes, or ways of working.
- Experience with AI-enabled learning, advanced analytics, business intelligence platforms, consumer research tools, digital learning technologies, or related solutions preferred.
Education:
- Bachelor’s degree required.
- Advanced degree in Business, Marketing, Analytics, Organizational Development, Learning, Consumer Insights, or a related field preferred.
Benefits and Perks
At Hershey, we offer competitive pay and a comprehensive total rewards package designed to support your wellbeing, financial security, and life outside of work.
- Health & Wellbeing: Medical, dental, and vision coverage, plus wellness programs that support your physical and mental health
- Financial Security: Competitive pay, annual incentive opportunities, and a 401(k) with company match
- Time Off & Flexibility: Paid time off, company holidays, and flexible ways of working where applicable
- Growth & Development: Career development programs, learning opportunities, and internal mobility
Benefits may vary based on role, location, and eligibility.
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The Hershey Company is an Equal Opportunity Employer. The policy of The Hershey Company is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual's race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy, or any other categories protected by applicable federal, state or local laws.
The Hershey Company is an Equal Opportunity Employer - Minority/Female/Disabled/Protected Veterans.
You may request a reasonable accommodation if you are unable or limited in your ability to use or access our online application process as a result of a disability.
You can request an accommodation via phone or email.
To request an accommodation via phone, please call +1 877-804-1794 and leave a voicemail with your contact information. You may also email a request for accommodation to ApplicationHelp@hersheys.com. Please be sure to include “Accommodation Needed” in the subject line. This will ensure that your email is routed to the appropriate contact who will handle your request.
