Job Description

Opportunity: Sr MGR, Business Programs

Salary Range: $130,000 - $160,000

Job Posting End Date: June 1, 2026

We’ve Got You Under Our Wing

We are the duck. We develop and empower our people, cultivate relationships, give back to our community, and celebrate every success along the way. We do it all… The Aflac Way

Aflac, a Fortune 500 company, is an industry leader in voluntary insurance products that pay cash directly to policyholders and one of America's best-known brands. Aflac has been recognized as Fortune’s 50 Best Workplaces for Diversity and as one of World’s Most Ethical Companies by Ethisphere.com.

Worker Designation – This role is hybrid This means you will be expected to report to one of our Aflac offices located in Washington, DC for at least 60% of the work week. You will work from your home (within the continental US) for the remaining portion of the work week. Details of this schedule will be discussed with your leadership.

What does it take to be successful at Aflac? (Competencies)

• Acting with Integrity
• Communicating Effectively
• Pursuing Self-Development
• Serving Customers
• Supporting Change
• Supporting Organizational Goals
• Working with Diverse Populations
• Acting as a Champion for Change
• Demonstrating Initiative
• Developing Talent
• Managing Performance

What does it take to be successful in this role?

• Expert knowledge of management concepts, operating principles, and methodology applicable to technology support and client relationship management with a high degree of skill in applying this knowledge to the analysis and resolution of very complex or sensitive problems related to project implementation, client relationship management, and in applying new developments and methodologies in technology (Six Sigma, Lean, etc.)

• Excellent presentation, oral, written, and interpersonal communications skills to effectively interact with Aflac’s senior management and internal and external contacts • Knowledge of budgeting and expense control to plan, implement, and control expenditures of funds while maintaining and improving quality standards

• Knowledge of employee relations to conduct and deal with employee issues proactively

• Demonstrated ability to apply operations management and business process re-engineering tools and techniques to a wide variety of business situations

Education & Experience Required

• Eight years of professional job-related work experience
• Five years of managerial experience in a complex business environment involving multiple business issues

Or an equivalent combination of education and experience

Education & Experience Preferred

• Insurance industry experience

Travel

≤ 10%

Principal Duties & Responsibilities

• Expert knowledge of management concepts, operating principles, and methodology applicable to technology support and client relationship management with a high degree of skill in applying this knowledge to the analysis and resolution of very complex or sensitive problems related to project implementation, client relationship management, and in applying new developments and methodologies in technology (Six Sigma, Lean, etc.)

• Excellent presentation, oral, written, and interpersonal communications skills to effectively interact with Aflac’s senior management and internal and external contacts • Knowledge of budgeting and expense control to plan, implement, and control expenditures of funds while maintaining and improving quality standards

• Knowledge of employee relations to conduct and deal with employee issues proactively

• Demonstrated ability to apply operations management and business process re-engineering tools and techniques to a wide variety of business situations

• Strong project management, leadership, and practice development skills

Total Rewards

The salary range for this job is $130,000 - $160,000 This range is specific to the job and salary offers consider a wide range of factors that are considered in making compensation decisions, including, but not limited to: education, experience, licensure, certifications, geographic location, and peer compensation. The range has been created in good faith based on information known to Aflac at the time of the posting.

At Aflac, it is not typical for an individual to be hired at or near the top of the range for the role to allow for future and continued salary growth, and compensation decisions are dependent on the circumstances of each case. This salary range does not include any potential incentive pay or benefits, however, such information will be provided separately when appropriate.

In addition to the base salary, we offer an array of benefits to meet your needs including medical, dental, and vision coverage, prescription drug coverage, health care flexible spending, dependent care flexible spending, Aflac supplemental policies (Accident, Cancer, Critical Illness and Hospital Indemnity offered at no costs to employee), 401(k) plans, annual bonuses, and an opportunity to purchase company stock. On an annual basis, you’ll also be offered 11 paid holidays, up to 20 days PTO to be used for any reason, and, if eligible, state-mandated sick leave (Washington employees accrue 1-hour sick leave for every 40 hours worked) and other leaves of absence, if eligible, when needed to support your physical, financial, and emotional well-being. Aflac complies with all applicable leave laws, including, but not limited to, sick and safe leave, and adoption and parental leave, in all states and localities.