Job Description

The PLH Virtual Senior Medical Lead position is responsible for being a clinical leader in the organization in terms of clinical mentorship, capacity to train new providers, and being the champion for PLH policy and procedures. A person in this position would exemplify a commitment to the PLH mission and values, an understanding of the importance of championing new and established policies and procedures working closely with the Director of Compliance to introduce new policies. The position requires a willingness to be collaborative, positive, and solutions-based as a leader to the Medical Leads and partner to the Medical Directors.

The senior lead position includes being part of the PLH clinical pool which requires the provider to be accessible to fellow providers to discuss and process clinical issues that can arise through the day. The senior lead virtual position can include leading the virtual (GVR team) with day to day responsibilities, keeping the glossary up to date with partnerships, keeping track of day to day operations in GVR to keep wait times low and patients being seen in an adequate time frame in compliance with PLH mission.

Responsibilities

• Meets all the above PLH medical provider expectations and PLH medical lead expectations.
• Serves as an advanced clinical resource and mentor to PLH medical providers, providing guidance related to clinical care, documentation standards, workflows, and adherence to PLH expectations.
• Facilitates the clinical championing of the online glossary, providing continuous updates and collaboration with the outreach team to guide all clinical providers.
• Acts as a lead virtual trainer and clinical support resource for new PLH medical providers, including clinical onboarding, orientation, workflow education, documentation expectations, and ongoing development support.
• Provides coaching, mentorship, and constructive feedback to providers related to clinical practice, documentation quality, compliance expectations, and organizational standards.
• Performs provider/chart reviews and co-signing responsibilities as assigned and appropriate.
• Promotes adherence to PLH Clinical and Administrative Policies and assists in updating and communicating clinical pearls, best practices, and workflow improvements.
• Assists with the development, review, and improvement of clinical protocols, policies, and procedures in collaboration with Medical Directors and the Director of Compliance.
• Works closely with the Director of Compliance to support compliance initiatives, audit readiness, documentation standards, and quality improvement efforts.
• Serves as a point of contact for clinical compliance needs and quality improvement efforts, supporting communication between patient care teams and administration.
• Reviews clinical quality trends and assists in identifying opportunities for improvement on workflows.
• Performs other duties as assigned by PLH Clinical Leadership.

Qualifications

Must be mostly a virtual provider and not solely in house to support provider training, mentorship, and clinical development online.

• Must have served as a PLH Medical Lead for a minimum of one year.
• Must consistently meet Medical Lead productivity and performance expectations.
• Demonstrated excellence in clinical documentation, compliance standards, and quality patient care.
• Demonstrated ability to provide clinical mentorship, coaching, and constructive feedback to other providers.
• Strong communication, collaboration, and leadership skills with the ability to partner effectively with providers, Medical Directors, Compliance, and operational teams.
• Demonstrated commitment to PLH mission, values, patient-centered care, and continuous improvement.
• Ability to identify challenges, provide solutions, and support implementation of organizational initiatives.

Job Breakdown:

The Senior Medical Lead is a Full Time (40 hours per week), exempt salary position that includes maintaining clinical provider responsibilities and productivity expectations while dedicating designated administrative time to leadership responsibilities.

Administrative responsibilities may include provider mentorship, chart reviews, training support, compliance initiatives, clinical quality improvement projects, EHR support, and policy/procedure implementation.

Clinical hours will be scheduled based on organizational needs. Administrative hours will be a minimum of four (4) hours per month or additional time as approved by the Medical Director, Director of Compliance, and Executive Team based on clinical business needs.

The Senior Medical Lead role provides clinical leadership and support to the organization but does not replace or assume the responsibilities of the Medical Director or Director of compliance roles.