Job Description

Manager/Senior Manager – Central Monitoring, Bangalore

Organization: Novo Nordisk Global Business Services(GBS), Bangalore

We are seeking a transformational Manager/Senior Manager to lead and scale our Central Monitors Analytics & Insights team within the Centralised Monitoring Unit In this strategic leadership role, you will drive strategy, innovation, and enterprise-wide impact across Risk-Based Quality Management (RBQM), ensuring data-driven, proactive clinical oversight that enhances trial quality, efficiency, and compliance.

Your new role

As Manager/Senior Manager – Central Monitors Analytics & Insights, , you will lead and scale our Central Monitors Team in Bangalore, going far beyond operational oversight. You’ll set the strategic direction for central monitoring across global clinical development, embedding advanced analytics, AI-driven tools and proactive risk management to elevate trial quality, efficiency and compliance. This role is based in Bangalore, with an expectation of three days per week in the office to foster close collaboration with your team and stakeholders.

Your responsibilities will include:

• Strategic leadership & transformation: Define and execute the Central Monitoring strategy aligned with the global RBQM vision, drive end-to-end transformation through advanced analytics, AI tools and digital platforms, and shape future-state monitoring models.
• Operational excellence & delivery: Own the end-to-end delivery of central monitoring activities across multiple clinical trials, establish data-driven governance frameworks, KPIs and performance metrics, and ensure inspection readiness at all times with strong oversight of audit responses, CAPAs and compliance.
• People leadership & capability building: Lead, inspire and develop a team of 12–15 professionals, build next-generation capabilities in central monitoring, analytics and RBQM through coaching and mentoring, and drive talent strategy including workforce planning, succession and capability uplift.
• Cross-functional influence & stakeholder engagement: Act as a trusted partner to Trial Managers, Data Management, Risk Managers and global stakeholders, lead alignment on risk signals and data review strategies, and represent Novo Nordisk in global forums, working groups and external engagements to influence industry best practice.
• Innovation & continuous improvement: Champion AI-driven and analytics-led monitoring innovations, embed a culture of continuous improvement through insights and benchmarking, and lead change management initiatives to scale new processes, tools and ways of working.

Your new department

In Research & Development, you’ll be part of a unit that explores bold scientific ideas and advances them into clinical testing. We combine curiosity, AI tools, and human data to develop transformative therapies. Through collaboration and operational excellence, we shape and deliver an innovative pipeline to meet future patient needs.

Novo Nordisk’s pursuit of advancing clinical trial methodologies led us to adopt Risk-Based Monitoring in 2016 (now Risk-Based Quality Management) and to establish the Centralized Monitoring Unit (CMU) in Bangalore. Working closely with the RBQM office in Denmark and global trial teams, CMU Bangalore contributes to identifying critical data, processes and risks – ensuring high-quality data, optimised resource allocation and early risk identification. Our medical reviewers, central monitors, statistical monitors and functional programmers collaborate across monitoring strategies to enhance data quality oversight, spot trends and enable timely corrective action, advancing proactive risk management in support of safe and effective treatments for patients worldwide. We follow a hybrid working model, with three days per week in our Bangalore office.

Your skills & qualifications

We’re looking for a strategic, hands-on leader who thrives at the intersection of clinical science, data and innovation. You’ll bring with you:

• A Bachelor’s degree (or higher) in Life Sciences or a related discipline, with 12+ years of relevant clinical research or clinical operations experience, including direct exposure to central monitoring, RBQM, data analytics or sponsor oversight.
• 3+ years of people leadership experience, ideally including direct reports, performance management, talent development and capacity planning for teams of comparable size.
• Hands-on experience with RBQM/central monitoring tools, dashboards, KRI/KPI/QTL review, EDC, CTMS, data visualisation or similar clinical operations systems, together with vendor/CRO oversight and a proven track record leading process improvement or change initiatives across functions or geographies.
• In-depth understanding of the drug development process, ICH-GCP, ICH E3, risk-based and central monitoring, clinical data review and relevant regulatory expectations, alongside experience with SOPs, QMS, audit/inspection readiness, issue management, root-cause analysis and continuous improvement.
• A strategic mindset paired with strong influencing and stakeholder management skills, proven ability to drive innovation and digital adoption, and high ownership, resilience and decision-making capability in complex environments.
• Strong English communication skills, including the ability to present risks, recommendations and decisions clearly to cross-functional and senior stakeholders.

Working at Novo Nordisk

Every day we seek the solutions that defeat serious chronic diseases. To do this, we approach our work with determination, constant curiosity and a commitment to finding better ways forward. For over 100 years, this dedication has driven us to build a company focused on lasting change for long-term health. One where diverse thinking, shared purpose and mutual respect come together to create extraordinary results. When you join us, you’re not just starting a job – you’re becoming part of a story that spans generations.

What we offer

There is, of course, more on offer here than the uniqueness of our culture and the extraordinary results we produce. Being part of a global healthcare company means opportunities to learn and develop are all around us, while our benefits are designed with your career and life stage in mind. Our Bangalore-based hybrid model – three days per week in office – is designed to balance focused collaboration with flexibility.

We commit to an inclusive recruitment process and equality of opportunity for all our job applicants.

At Novo Nordisk, we're not chasing quick fixes – we're creating lasting change for long-term health. For over 100 years, we've been driven by a single purpose: to defeat serious chronic diseases and help millions of people live healthier lives. This dedication fuels our constant curiosity and inspires us to push the boundaries of what's possible in healthcare. We embrace diverse perspectives, seek out bold ideas, and build partnerships rooted in shared purpose. Together, we're making healthcare more accessible, treating and preventing diseases, and pioneering solutions that create change spanning generations. When you join us, you become part of something bigger – a legacy of impact that reaches far beyond today.