Concentrix

Sr Manager TQ - TH

Concentrix  •  Kingdom of Thailand (Onsite)  •  1 month ago
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Job Description

Job Title:

Sr Manager TQ - TH

  • Responsible for managing team of QMs & Training Managers
  • Frond end client meetings and reviews
  • Ensure Top 2 boxes on Client VOC
  • Data analysis and making designated reports/decks
  • Client & stakeholder management
  • Communication to heighten awareness and focusing on importance of positive customer experience
  • Making recommendations and driving improvement
  • Ensuring that internal policies, procedures, and compliance regulations are being followed
  • Drive CNX digital training strategy
  • Focus on Speed to readiness of New Hires

Location:

THA Bangkok - Bhiraj Tower at Bitech, 15th Flr

Language Requirements:

Time Type:

Full time2026-04-10

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Concentrix

About Concentrix

We’re Concentrix. A global technology and services leader that powers the world’s best brands, today and into the future. We’re human-centered, tech-powered, intelligence-fueled. Every day we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise.

Industry
IT & Software
Company Size
10,000+ employees
Headquarters
Newark, California
Year Founded
Unknown
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