Job Description

Overview

The Senior Manager, Promotional Material Management leads the promotional review process and oversees the Coordinators within the Promotional Materials Management team, a key function within US Marketing Operations. This role provides critical operational leadership for the Medical, Legal, and Regulatory (MLR) review / Commercial Review Board (CRB) processes, ensuring proactive management of day-to-day operations while driving continuous process and technology enhancements within Veeva PromoMats. The role also supports the development of the promotional material management strategy and leads its tactical execution.

Responsibilities

• Lead and develop a team of Coordinators (1-3 direct reports) supporting day-to-day CRB operations, fostering retention and motivation through personal development plans and targeted training while driving enhanced processes and technology solutions to achieve business objectives.
• Evaluate and optimize the MLR/CRB review board model across brands, including resourcing, meeting cadence, and duration, to ensure operational efficiency, scalability and compliance.
• Lead project management for Veeva PromoMats enhancement initiatives; partnering with managed services to oversee solution design, build, implementation, testing, and rollout.
• Partner with Content Supply Chain to align content readiness and review requirements.
• Collaborate with cross-functional stakeholders to identify process and technology gaps; continuously evaluate and evolve operational processes and systems to ensure optimal efficiency and quality.
• Partner with Marketing teams to understand brand priorities, proactively manage volume forecasts, and align capacity and resourcing with evolving business needs.
• Enhance and utilize MLR operational metrics and insights to identify opportunities for process optimization; implement enhancements informed by data, industry best practices, and stakeholder feedback.
• Manage updates to Standard Operating Procedures (SOPs); ensure adherence to the SOP for promotional material review, monitor compliance, and facilitate remediation activities as necessary.
• Participate in vendor Quarterly Business Reviews (QBRs), providing feedback on areas of operational efficiency.
• Support vendor contracting activities, including Statement of Work (SOW) development and purchase order creation.

Qualifications

• Bachelor's degree required.
• 5–8+ years of experience in pharmaceutical / biotech Marketing Operations, Promotional Review / MLR, Content Operations, or related functions.
• Strong understanding of end-to-end medical, legal, and regulatory (MLR) review process.
• Hands-on experience with Veeva Vault PromoMats and product launches.
• Experience driving workflow optimization, automation, and operational process improvement initiatives.
• Strong organization, communication, stakeholder management, and execution skills.
• Strong understanding of the legal and regulatory environment in pharmaceutical promotion, pharma industry guidelines, and compliance-related topics.

About Alnylam

We are the leader in RNAi therapeutics – a revolutionary approach with the potential to transform the lives of people with rare and common diseases. Built on Nobel Prize-winning science, Alnylam has delivered the breakthroughs that made RNAi therapeutics possible and are just at the beginning of what’s possible. Our deep pipeline, late-stage programs, and bold vision reflect our core values: fierce innovation, passion for excellence, purposeful urgency, open culture and commitment to people. We're proud to be a globally recognized top employer, where an authentic, inclusive culture and breakthrough thinking fuel one another.

At Alnylam, we commit to an inclusive recruitment process and equal employment opportunity. Qualified applicants will receive consideration for employment without regard to their sex, gender or gender identity, sexual orientation, race, color, ethnicity, national origin, ancestry, citizenship, religion, creed, physical or mental disability, pregnancy status or related conditions, genetic information, veteran or military status, marital or familial status, political affiliation, age, or any other factor protected by federal, state, or local law. Alnylam is an E-Verify Employer.

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