Job Description

• Develops and implements strategies for outsourcing critical business functions, from concept to delivery
• Ensures compliance with contractual obligations and regulatory requirements
• Oversees the outsourcing lifecycle, from identifying opportunities to closeout and ensures projects are delivered on time, within budget, and to quality standards
• Conducts risk assessments, develops contingency plans, and ensures outsourced activities meet corporate SOPs, policies, and industry regulations
• Tracks and reports on outsourced project performance, identifies improvement opportunities, and recommends process optimizations
• Works with internal teams and external partners to align outsourcing initiatives with business goals
• Develops and manages outsourcing budgets to ensure cost-effectiveness and efficiency
• Mentors staff, provides guidance, and fosters professional development
• Stays updated on outsourcing trends, best practices, and regulatory changes, and applies them to improve operations

Qualifications

• Bachelor's Degree in business, administration, finance, or a related field, Preferred
• In lieu of a degree, equivalent experience will be considered
• Master's Degree, Preferred

• 5--7+ years in RCM outsourcing management, Required
• Demonstrated managment of offshore or outsourced vendor partners, Required
• workflow optimization, KPI development, and operational reporting, Required

• Strong understanding of payer behavior, denial management, AR recovery strategies, and
  performance analytics, Required
• Strong business acumen, project management expertise, vendor relationship management, and regulatory background