Job Description

Your Opportunity

At Schwab, you are empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

In this role, you will be a strategic connector across Learning Solutions, partnering with Learning Consulting, Design, and Delivery teams to drive alignment, insights, and enterprise-wide learning capabilities. You will also build strong relationships with business learning teams, helping identify opportunities, share best practices, and translate data into decisions that improve learning effectiveness and impact.

You will help shape the future of learning at Schwab by connecting strategy, analytics, operations, and business needs across the enterprise. This role partners across teams to translate insights into action through learning strategies, dashboards, business cases, roadmaps, and system requirements that improve decision-making and drive measurable outcomes. As a key liaison to the Workforce Intelligence Team (WIT) and HR Product Management (HRPM), you will represent Learning Solutions' priorities, translate business needs into analytics and platform requirements, and help connect enterprise capabilities to learning outcomes. You will also establish scalable processes, governance practices, and communication channels that strengthen collaboration, knowledge sharing, and execution across Learning Solutions and business learning teams.

Success in this role requires strong analytical and strategic thinking, sound judgment, and the ability to influence across functions. By identifying trends, surfacing opportunities, and connecting people, data, systems, and practices, you will help increase the effectiveness, consistency, and business impact of learning while enabling Learning Solutions to operate as a true enterprise learning organization.

What you have

We’re looking for someone who can bring the following skills and experience to the role. We value demonstrated capability, transferable experience, and the ability to learn and grow.

Required Qualifications:

• Demonstrated experience translating business needs into analytics, measurement strategies, business requirements, and actionable recommendations, including identifying the data needed to inform decisions and evaluate business outcomes.
• Strong analytical thinking and data interpretation skills, with experience synthesizing complex data from multiple sources into insights and recommendations that evaluate learning effectiveness and business impact.
• Experience serving as a liaison between business stakeholders and technical or specialized teams, translating business requirements into analytics, reporting, measurement, and system enhancement needs.
• Experience working with learning, talent, workforce, HR, or operational data to improve organizational capability and performance.
• Strong data visualization, communication, and storytelling skills, including developing executive-ready dashboards, presentations, business cases, roadmaps, and leadership communications.
• Demonstrated ability to influence and align diverse stakeholders to deliver shared outcomes.

Preferred Qualifications:

• Experience applying performance metrics to assess organizational capability, program effectiveness, or business outcomes.
• Strong problem solving and decision-making skills to navigate ambiguity, competing priorities, and complex business needs.
• Ability to balance near-term requirements with longer-term strategic objectives.
• Experience developing business cases, strategic roadmaps, implementation plans, or recommendations that influence organizational priorities.
• Confidence presenting insights, recommendations, and strategies to leaders and executive audiences.
• Experience supporting enterprise learning strategy, governance, operating models, or scalable processes.
• Experience establishing repeatable processes or governance practices that improve consistency, adoption, and execution.
• Ability to identify and advance process improvement opportunities using data, stakeholder feedback, or project retrospectives.