Job Description

Sr Manager, IT Training Expert

Location: Hyderabad, India

Today, Lonza is a global leader in life sciences.

We design and deliver solutions that enable scientists to accelerate innovation and improve health outcomes. We are seeking aSenior Manager, IT Training Expert to lead the design, development, and continuous improvement of Lonza’s IT training catalogue. This role will establish a structured, scalable training portfolio aligned with business priorities, IT strategy, and employee skill development needs. Partnering closely with IT leadership, HR/Learning & Development teams, SMEs, and external vendors, the Senior Manager will curate and maintain a comprehensive learning catalogue across core IT domains such as infrastructure, cybersecurity, cloud, data, software development, enterprise applications, and IT service management.

Key Responsibilities

• Training Catalogue Strategy & Governance: Ensure alignment of training catalogue priorities with IT strategy, digital transformation roadmap, and workforce planning initiatives.
• Curriculum & Learning Pathway Development: Build end‑to‑end learning pathways for IT job families (e.g., Service Desk, Network Engineering, Cloud Operations, Software Engineering, Cybersecurity); identify skill gaps and translate them into structured training plans.
• Learning Platform & Catalogue Administration: Maintain catalogue content in LMS/LXP platforms; define metadata standards (course descriptions, tags, skill mapping, prerequisites, duration, audience).
• Reporting, Metrics & Continuous Improvement: Define KPIs to track catalogue effectiveness; provide regular reporting to IT leadership on progress, utilization, and strategic impact; drive continuous improvement initiatives.
• Stakeholder Collaboration: Partner with IT leadership, HR/L&D, SMEs, and external vendors to ensure training solutions meet enterprise needs.
• Training Delivery & Vendor Management: Oversee vendor relationships, manage budgets, and ensure quality standards for external training programs.
• Support IT Transformation: Contribute to IT and digital transformation programs by aligning workforce development with evolving technology priorities.

Key Stakeholders

• IT Strategy, Governance and Transformation Team
• IT Leadership Team
• HR and Learning & Development Team
• Subject Matter Experts and Technical Leads

Required Skills & Competencies

• Strategic thinking with ability to translate IT priorities into workforce development solutions.
• Strong stakeholder management and influencing skills across senior leadership levels.
• Excellent project management and organizational skills with ability to manage multiple workstreams.
• Strong analytical and reporting capabilities, with experience using data to drive decision‑making.
• Excellent communication and presentation skills, with ability to present training strategies to leadership.
• Ability to manage vendors, budgets, and training portfolio planning.
• High attention to detail and commitment to quality standards.
• Familiarity with Thrive platform or similar learning tools.

Education & Experience

• Bachelor’s or Master’s degree in IT, Computer Science, Business, or related field.
• 5–10 years of experience in IT training, digital transformation, or enterprise learning environments.
• Experience in skills mapping frameworks, workforce planning, and global training environments.

About Lonza

At Lonza, our people are our greatest strength. With more than 30 sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values—Collaboration, Accountability, Excellence, Passion, and Integrity—reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. Lonza is committed to creating an inclusive environment for all employees.