Note: For our technical positions, we love to get you started in person! You may be required to travel to Medford for your initial onboarding. Don't worry about the logistics - once you're hired, we handle all travel arrangements and expenses for you.
and Mission
The Senior Manager, Governance, Risk, and Compliance (GRC) is a strategic leadership position accountable for the architectural integrity of the organization's cybersecurity policies, risk governance frameworks, and contractual compliance standards. Reporting directly to the Chief Information Security Officer (CISO), this role oversees the end-to-end audit lifecycle, external security certifications, and client trust assessments across the enterprise B2B2C platform. The Senior Manager partners across Security, Engineering, and Legal to engineer security exhibits, manage the third-party vendor risk ecosystem, and drive the modernization of GRC operations through automated compliance tooling and generative AI applications. This position ensures that the organization’s security and privacy controls scale alongside evolving regulatory environments while maintaining the rigorous security posture expected by major automotive, insurance, and fleet enterprise partners.
Key Outcomes
Skills, Education and Experience
Education Bachelor's degree in Computer Science, Information Security, Information Technology, or a related technical field is required. Active CISSP or CISM certification is required.
Experience: 8+ years of progressive experience in Cybersecurity, GRC, or IT Audit. A minimum of 2 years of direct people management or leadership experience. Proven track record managing complex frameworks (SOC2, PCI, ISO, TISAX), translating technical controls into contractual language, and implementing automated GRC workflows. Privacy, cloud-architecture, or specialized IT audit certifications are highly preferred.
Knowledge, Skills & Abilities:
Hiring In:
United States Arizona, California, Florida, Georgia, Illinois, Massachusetts, Michigan, New Hampshire, New York State, New Mexico, North Carolina, Tennessee, Virginia
WORKING RELATIONSHIPS: This position reports directly to the Chief Information Security Officer (CISO) and manages a direct report. The Senior Manager maintains deep collaborative partnerships with the Legal Team (including Privacy Owners), Engineering and Product Leadership, and the Strategic Procurement Team. Externally, this role interfaces with executive auditors, third-party vendor risk assessment teams, and security leaders at partner enterprise organizations.
ADDITIONAL REQUIREMENTS: Position location and hybrid/remote status are determined by corporate policy. Periodic availability outside of standard working hours may be required to accommodate time-sensitive client audits, regulatory submission deadlines, or critical security reviews.
THIS DESCRIPTION IS NOT INTENDED TO BE A COMPLETE STATEMENT OF JOB CONTENT, RATHER TO ACT AS A GUIDE TO THE ESSENTIAL FUNCTIONS PERFORMED. MANAGEMENT RETAINS THE DISCRETION TO ADD TO OR CHANGE THE DUTIES OF THE POSITION AT ANY TIME.
The anticipated closing date to submit applications for t his role is July 1st, 2026. Join our Greenhouse Candidate Portal to track your application status and receive instant alerts for future openings.
The base salary range presented represents the anticipated low and high end salary range for new hires in this position. Your final base salary will be determined based on factors such as work location, experience, job related skills, and relevant training and education. The range listed is just one component of the total compensation package provided by Agero to employees.
Life at Agero:
At Agero, you'll find a workplace where your unique perspective is not just welcomed, it's celebrated. We believe that our differences make us stronger, and we're committed to creating an environment where every employee feels a sense of belonging. If you're looking for a company that values your individuality, provides opportunities for growth, and champions open communication, Agero is the place for you. Join our team and help us drive the future of driver assistance, while experiencing a workplace where you can truly thrive.
Benefits Built for Well-being:
Agero’s innovation is driven by a workforce where all associates feel like they can truly thrive. Agero offers a wide range of benefits to promote well-being, encourage personal development, and ensure financial stability. Our benefits include:
Join Agero and experience a workplace that invests in your success both personally and professionally.
*Applicants must be currently authorized to work in the United States on a full‑time basis. This position is not eligible for employer visa sponsorship now or in the future.
*It is unlawful in Massachusetts to required or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Agero is working with leading vehicle manufacturers and insurance carriers to drive the next generation of roadside assistance technology forward. An established industry leader, we’re putting technology front and center in our transformative digital roadside platform powered by SF-based Swoop, our comprehensive accident management services, our knowledgeable consumer affairs and connected vehicle capabilities, at our three state-of-the-art contact centers, and beyond.
Our mission is to transform the entire driving experience through an unmatched combination of innovative technology and human-powered solutions, including a breakthrough dispatch software platform designed to empower service providers to deliver exceptional customer experiences and give clients greater transparency and visibility than ever before.
We’re moving forward on a massive scale. Our automotive clients represent more than 2 in 3 passenger vehicles sold in the U.S., and two-thirds of insurance companies are served by Agero.
Headquartered in Medford, MA, with an innovation center in San Francisco and operations throughout North America, we handle over 12 million roadside events annually and are trusted by dozens of leading corporations. Our access to more data than the competition is paying off for our clients and the 115 million drivers we serve.
