Job Description

Required Qualifications
• 10+ years of progressive benefits experience.
• 5+ years leading complex U.S. health and welfare programs.
• Demonstrated experience leading annual Open Enrollment programs.
• Strong understanding of:
o Medical, dental and vision plans
o Leave administration
o ACA requirements
o ERISA administration
o Retirement plans and fiduciary governance
• Experience working with:
o Workday Benefits
o Benefits vendors and brokers
o Payroll and HRIS integrations
• Experience managing competing priorities and large-scale operational initiatives.
• Strong executive communication and presentation skills.
Preferred Qualifications
• Multi-country EMEA benefits experience (up to 8 countries).
• Experience supporting fast paced global benefits functions building solid foundations from which to scale an organization in transformation.
• Experience with:
o Global vendor governance
o Wellbeing strategy
o Pension programs
o Benefits procurement activities
o Shared services or outsourcing evaluations
o Process transformation and operating model redesign
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Success Measures
Within the engagement, the successful candidate will:
• Deliver a successful annual U.S. Open Enrollment cycle.
• Maintain continuity of U.S. and EMEA benefits operations.
• Ensure timely completion of key compliance activities.
• Provide effective leadership and operational support to existing team members.
• Improve SOP maturity and cross-training documentation.
• Reduce operational risk and key-person dependency.
• Provide actionable recommendations to improve the scalability and effectiveness of the Global Benefits function.
Key Responsibilities
U.S. Benefits Leadership & Operations
• Lead execution of annual U.S. Open Enrollment, including:
o Vendor coordination
o Workday benefits administration and testing
o Employee communications and change management
o Payroll and systems integration governance
o Cross-functional stakeholder management
• Provide oversight for:
o Medical, dental, vision, life, disability, leave, wellbeing and voluntary benefit programs
o Broker and carrier relationships
o Service delivery and vendor performance
• Support annual health and welfare renewals, plan design reviews/discovery, employee communications, procurement activities, and implementation efforts.
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Compliance, Governance & Retirement Programs
• Coordinate and oversee:
o ACA reporting and compliance activities
o ERISA-related plan administration
o Retirement plan governance
o 401(k) audit activities
o Nondiscrimination testing
o Form 5500 activities and related compliance requirements
o Required employee notices and communications
• Identify and escalate compliance risks and partner with internal and external stakeholders to ensure timely resolution.
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EMEA Benefits Operations
• Partner with regional stakeholders to support benefits programs across Europe.
• Lead benefits administration and business continuity activities during periods of resource transition.
• Manage renewals, vendor governance, leave administration, procurement coordination and invoicing support across assigned countries.
• Assist in developing consistent global frameworks while ensuring local compliance and market competitiveness.
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Team Leadership & Operational Oversight
• Provide day-to-day leadership, coaching and prioritization support for benefits analysts and operational resources.
• Support workload management, quality assurance and escalation management.
• Serve as a key thought partner to the Senior Director, Global Benefits.
• Develop documentation, training materials and knowledge-transfer resources to reduce key-person dependency and strengthen team capabilities.
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Strategy, Transformation & Continuous Improvement
• Identify and develop process improvement initiatives across global benefits operations.
• Review and enhance SOPs, controls and governance practices.
• Assist in recommending opportunities for automation, shared services, outsourcing and operational scale.
• Support benefits philosophy, market benchmarking and long-term program strategy discussions.
• Contribute to future-state operating model development and organizational design recommendations.

Skills

Workday, Benefits Management, Vendor Management, Payroll Systems, Governance

Top Skills Details

Workday,Benefits Management,Vendor Management,Payroll Systems,Governance

Additional Skills & Qualifications

Sprinklr is seeking an experienced global benefits leader to serve as Interim Senior Manager, Global Benefits Strategy & Operations during a period of critical business continuity and organizational evolution.
This role will provide operational leadership and hands on support across U.S. and EMEA benefits, Americas retirement, and EMEA pension programs while partnering closely with the Senior Director, Global Benefits. The position will ensure successful execution of a complex U.S. benefits strategy and Open Enrollment cycle, maintain continuity of European operations, oversee vendor governance and compliance activities, and drive ongoing process improvements that strengthen the scalability of the Global Benefits function.
The successful candidate will bring deep expertise in U.S. health and welfare benefits, retirement and compliance programs, strong operational leadership capabilities, and prior experience supporting benefits administration across multiple international markets.

Experience Level

Expert Level

Job Type & Location

This is a Contract position based out of Austin, TX.

Pay and Benefits

The pay range for this position is $60.00 - $75.00/hr.

Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully remote position.

Application Deadline

This position is anticipated to close on Sep 4, 2026.

About TEKsystems

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.