Job Description

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Primary Function of the Position

The Senior Manager Equipment Maintenance, leads the maintenance organization supporting Intuitive’s manufacturing equipment and automated production lines across the Mexicali sites. This role is fully focused on manufacturing and production equipment reliability and does not include building, facilities, or infrastructure maintenance responsibilities.

The position overseesCorrective Maintenance, Preventive Maintenance, and Calibration for manufacturing equipment, ensuring high equipment availability, reliability, and compliance with quality and regulatory requirements. This leader partners closely with site leadership to align maintenance strategies with operational goals, production demand, and business objectives.

Working under indirect supervision of the Sr. Director of Manufacturing, this role defines and deploys short- to mid-term strategies to strengthen equipment reliability standards, employee engagement, talent development, and continuous improvement within a regulated manufacturing environment.

The Senior Manager collaborates extensively with local cross‑functional teams and Corporate partners to support manufacturing readiness, new equipment introductions, new processes, and new technology platforms. The role is accountable for identifying, escalating, and mitigating any equipment-related risks that could impact safety, quality, delivery, cost, or company reputation.

Essential Job Duties

• Lead and develop a team of supervisors, engineers, and technicians providing day‑to‑day support for manufacturing and production equipment during all operating shifts.
• Ensure compliance with QMS, regulatory, and calibration requirements applicable to manufacturing equipment.
• Deploy department goals using Hoshin Kanri (X3/X4), aligned to site objectives (X2), and manage KPIs to drive performance and improvement.
• Organize resources to execute unplanned corrective maintenance, preventive maintenance, and calibration activities for production equipment across all lines and shifts.
• Align maintenance resource planning with SIOP and Long‑Range Manufacturing Models.
• Define, monitor, and report equipment reliability KPIs including MTTA, MTTR, MTBF, partnering with Equipment Engineering and Operations teams.
• Lead initiatives to improve equipment safety, quality, cost efficiency, and delivery performance.
• Own department budget planning (headcount, supplies, tooling, equipment purchases) and manage expenses to meet financial targets.
• Track and manage capital manufacturing equipment for financial and asset management purposes.
• Partner with Engineering to define and maintain spare parts strategies to eliminate production downtime caused by parts shortages.
• Create and maintain equipment event notifications, maintenance documentation, and calibration records in compliance with QMS.
• Conduct audits to ensure consistency, accuracy, and regulatory compliance of maintenance operations.
• Mentor and develop team members through coaching, performance management, and structured problem-solving.
• Attract, develop, and retain technical maintenance talent.
• Drive cross‑functional issue resolution related to manufacturing equipment performance.
• Lead change management and proactively mitigate risks impacting production.
• Execute performance and feedback processes (CIP, Merit) in accordance with company guidelines.
• Champion Intuitive’s culture, values, leadership expectations, and continuous improvement mindset.

Qualifications

Required Skills and Experience

• Minimum of 5 years of people management experience in an Equipment Maintenance Manager position.
• Outstanding management and communication skills.
• Experience with maintenance and calibration activities on electrical, mechanical, and pneumatic equipment.
• Experience with maintenance and calibration activities on automated manufacturing equipment.
• Experience in TPM (Total Productive Maintenance) implementation
• Excellent creative problem-solving skills.
• English: 85% minimum (Written and spoken).

Required Education and Training

• Engineering BS degree
• Must be computer literate with experience using, Windows, Excel, Word, Power Point.

Working Conditions

• Required to work on site.

Preferred Skills and Experience

• Experience in Medical Device industry and knowledge of Good Manufacturing Practices preferred.
• Working knowledge with TPM.
• Working knowledge of Lean / Six Sigma.
• Project Management experience.
• Experience with calibration processes and standards.

Additional Information

Intuitive es un empleador que brinda igualdad de oportunidades de empleo. Proporcionamos igualdad de oportunidades de empleo a todos los solicitantes y empleados cualificados, y prohibimos cualquier tipo de discriminación y acoso, independientemente de su raza, sexo, condición de embarazo, orientación sexual, identidad de género, origen nacional, color, edad, religión, condición de veterano protegido o de discapacidad, información genética o cualquier otra condición protegida por las leyes federales, estatales o locales aplicables.

Aviso sobre los Controles de Exportación de EE. UU.: De acuerdo con las Regulaciones de Administración de Exportaciones de EE. UU. (15 CFR §743.13(b)), algunos puestos en Intuitive Surgical pueden estar sujetos a controles de exportación de EE. UU. para candidatos que sean nacionales de países actualmente bajo embargo o sanciones.

Cierta información que usted proporcione como parte de la solicitud será utilizada para determinar si Intuitive Surgical necesitará (i) obtener una licencia de exportación del gobierno de EE. UU. en su nombre (nota: el proceso de obtención de la licencia puede tardar entre 3 y más de 6 meses) o (ii) implementar un Plan de Control de Tecnología (“TCP”, por sus siglas en inglés) (nota: normalmente este paso agrega 2 semanas al proceso de contratación).

Para cualquier puesto en Intuitive sujeto a controles de exportación, las ofertas finales están condicionadas a la obtención de una licencia de exportación aprobada y/o a la ejecución de un TCP antes de la fecha de inicio del empleado potencial, la cual puede o no ser flexible, y dentro de un plazo que no obstaculice de manera irrazonable la necesidad de contratación. Si aplica, los candidatos serán notificados e instruidos sobre cualquier requisito relacionado con estos fines.

Este puesto puede cubrirse con un nivel de puesto diferente al indicado aquí, según las necesidades del negocio y/o la experiencia, los conocimientos y las habilidades del candidato o la candidata seleccionado. La compensación se basará principalmente en el nivel del puesto en el que se cubra el rol y en las cualificaciones del candidato o la candidata, de conformidad con la legislación aplicable.