The Senior Manager, ECM (eCommerce and Customer Marketing) BusinessDevelopmentis responsible forpartnering with the Director of Business Development to streamline and standardize all operations and data across customer routines. Key components of this role are alignment of brand strategy, customer strategy, and sales strategy to achieve and exceed KPIs. Additionally, the Senior Manager, ECM Business Development will align on customer insights to support initiative to drive customer results and relationships and partner with internal sales partners to drive ECM success
Primary Responsibilities
Partner with analytics team to create reporting across ECM withprimaryfocus on Amazon and Last Mile customers to help drive visibility to plans andidentifyareas of opportunity Responsible for discovery, cleaning, and connecting data from retailer partners and combining with internal data to driveend-to-end analysis
Work with all ECM customers to streamline execution across all customer teamsand standardize reporting
Utilize strong analytical and financial skills toidentifyopportunities to grow at customer level across key partners
Monitor and help analyze competitor and customer trends and shifts that mayimpactKHC performance
Support integrationofeComcustomers into key existing KHC routines and createadditionalreporting and routines where needed to drive the business
Streamline ECM reporting into existing sales wide routines such as MBR or yearly planning process
Own centralized ECM planning inputs into sales wide strategies and routines
Manage ECM specific customer focused reporting and action routines in partnership with BU facing analyticspartner to ensure monthly ECM targets are beinghitand actions are being communicated where necessary
Integration of eCommerce business into cross functional routines and projects
Partner with finance, supply chain, category management, insights, marketing, and more to drive integration of eCommerce customers into existing routines and rituals
Integration of keydata points from customer reporting into KHC systems to allow for moreaccurateforecasting
Creation ofcustomer-ready materialsto drive partnership
Align on actional insights plan with shopper insights team to support initiatives to drive results and relationships with top customers
Support in materials creation for routine connects with the retailer partners and KHCeComteams
Qualifications
Passion for high performance and digital success
Ownership mentality, especially around performance, data,customer partnership, and planning
Strong CPG experience in Sales, Category Leadership, Insights, or eCommerce
Strong financial competence, inclusive of experience owning P&L and understanding of profit and revenue drivers
Experience within sales orcenter of excellencerole owning complete category or customer over multiple annual cycles
Strong project management skills and organization
Clear examples of being a trusted, simplistic storyteller who can engage effectively at an executive level
Experience presenting &representinga broader team in milestone moments with leaders
Experience building presentations with storytelling framework
Strong analytical thinking skills and/or experience in performance reporting/analytics
Motivated self-starter who can work under pressure and manage multiple priorities
Strategic thinking and the ability to connect consumer insights to business goals.
Our Total Rewards philosophy is to provide a meaningful and flexible spectrum of programs that equitably support our diverse workforce and their families and complement Kraft Heinz’ strategy and values.
New Hire Base Salary Range:
$120,800.00 - $151,000.00
Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents.
The compensation offered will take into account internal equity and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors
Benefits: Coverage for employees (and their eligible dependents) through affordable access to healthcare, protection, and saving for the future, we offer plans tailored to meet you and your family’s needs. Coverage for benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Wellbeing: We offer events, resources, and learning opportunities that inspire a physical, social, emotional, and financial well-being lifestyle for our employees and their families.
You’ll be able to participate in a variety of benefits and wellbeing programs that may vary by role, country, region, union status, and other employment status factors, for example:
Physical - Medical, Prescription Drug, Dental, Vision, Screenings/Assessments
Social - Paid Time Off, Company Holidays, Leave of Absence, Flexible Work Arrangements, Recognition, Training
Emotional – Employee Assistance Program , Wellbeing Programs, Family Support Programs
Financial – 401k, Life, Accidental Death & Dismemberment, Disability
Location(s)
Employee's Home - National
Kraft Heinz is an Equal Opportunity Employer – Underrepresented Ethnic Minority Groups/Women/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity and other protected classes. In order to ensure reasonable accommodation for protected individuals, applicants that require accommodation in the job application process may contact NAZTAOps@kraftheinz.com for assistance.
The Kraft Heinz Company is one of the largest food and beverage companies in the world, with eight $1 billion+ brands and global sales of approximately $25 billion. We’re a globally trusted producer of high-quality, great-tasting, and nutritious foods for over 150 years. While Kraft Heinz is co-headquartered in Chicago and Pittsburgh, our brands are truly global, with products produced and marketed in over 40 countries. These beloved products include condiments and sauces, cheese and dairy, meals, meats, refreshment beverages, coffee, infant and nutrition products, and numerous other grocery products in a portfolio of more than 200 legacy and emerging brands.
We spark joy around mealtime with our iconic brands, including Kraft, Oscar Mayer, Heinz, Philadelphia, Lunchables, Velveeta, Maxwell House, Capri Sun, Ore-Ida, Kool-Aid, Jell-O, Primal Kitchen, and Classico, among others.
No matter the brand, we’re united under one vision: To sustainably grow by delighting more consumers globally. Bringing this vision to life is our team of 37,000+ food lovers, creative thinkers, and high performers worldwide. Together, we help provide meals to those in need through our global partnership with Rise Against Hunger. We also stand committed to responsible, sustainable practices that extend to every facet of our business, our consumers, and our communities. Every day, we’re transforming the food industry with bold thinking and unprecedented results. If you share our passion – and are ready to create the future, build a legacy, and lead as a global citizen – there’s only one thing to do: join our table and let’s make life delicious!
