Job Description

ABOUT THIS POSITION

As the Sr. Manager, Data Science, you will be a technical and operational leader reporting to the VP of Data Science. Your primary responsibility will be to lead a team of data scientists, driving the development and deployment of innovative data science solutions that support Waystar’s AltitudeAI™ platform and healthcare revenue cycle management (RCM) products. This role requires strong handson expertise in machine learning, a passion for mentoring, and the ability to deliver productiongrade solutions that improve customer outcomes in a regulated environment. The ideal candidate excels in dynamic, fastmoving environments and is comfortable creating clarity where direction may be shifting or evolving.

WHAT YOU'LL DO

Team Leadership & Project Execution

• Lead, mentor, and develop a team of data scientists, fostering a culture of technical excellence, collaboration, and continuous learning.

• Managedaytodayoperations of data science initiatives, ensuringtimelydelivery and alignment with strategic and productobjectives

• Oversee the development, implementation, and monitoring of machine learning models, ensuring accuracy, compliance, and reliability in production settings.

• Collaborate closely with product, engineering, and analytics teams to integrate data science solutions into core platform offerings.

• Ensure structured communication and alignment acrosscrossfunctionalteams, helping drive clarity and consistency in direction anddecisionmaking

Technical Execution & Innovation

• Apply advanced machine learning techniques (classification, regression, clustering, NLP, LLMs, anomaly detection) to solve business and clinical challenges in healthcare RCM.

• Develop andmaintainrobust model governance processes, including versioning, monitoring, and drift detection.

• Support the evaluation and adoption ofnew technologiesand tools to enhance data science capabilities.

• Participate in the design and execution of A/B tests and experiments to measure the impact of deployed models.

• Effectively manage ambiguity and navigate evolving requirements to ensurehighqualitytechnical outcomes.

Collaboration & Communication

• Communicate technical findings, project status, and risks to stakeholders, including product managers and engineering leads.

• Contribute to the development of technical documentation and best practices for the data science team.

• Support the team’s professional development through coaching, training, and knowledge sharing.

WHAT YOU'LL NEED

• Master’s degree in Computer Science, Statistics,Math, Data Science, or a related quantitative field.

• 7+ years of experience in data science or machine learning, with at least 2 yearsina leadershipor team lead role.

• Handsonexpertisein the full machine learning lifecycle, including model development, deployment, and monitoring.

• Experience with deep learning, NLP, and generative AI techniques (e.g., transformers, LLMs) preferred.

• Strong programming skills in Python and familiarity with ML frameworks (PyTorch, TensorFlow,XGBoost).

• Experience working with healthcare, financial, or claims data is a plus.

• Excellent communication and collaboration skills.

ABOUT WAYSTAR

Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.

Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.

Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.comor follow @Waystaron Twitter.

WAYSTAR PERKS

• Competitive total rewards (base salary + bonus, if applicable)
• Customizable benefits package (3 medical plans with Health Saving Account company match)
• We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
• Paid parental leave (including maternity + paternity leave)
• Education assistance opportunities and free LinkedIn Learning access
• Free mental health and family planning programs, including adoption assistance and fertility support
• 401(K) program with company match
• Pet insurance
• Employee resource groups

Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.