Job Description

The Senior Manager, Credit & Accounts Receivable leads Masimo’s US credit risk management and accounts receivable (AR) operations to optimize cash flow, minimize financial risk, and support scalable business growth. This role is accountable for the end-to-end credit and collections strategy, execution, and performance, including leadership of the AR team including employees located in Irvine California and India.

The Senior Manager partners closely with Sales, Customer Service, Legal, Operations, and Finance leadership to balance credit risk management, customer expectations and commercial priorities, ensuring that credit policies, collections strategies, and AR practices align with Masimo’s financial objectives, compliance requirements, and growth plans.

Duties & Responsibilities:

• Lead, develop, and manage the Credit, Collections, and Accounts Receivable team located in the US and India, including performance management, capacity planning, and talent development.

• Oversee collections activities to improve cash flow, reduce delinquency, and optimize days sales outstanding (DSO).

• Oversee daily cash application and billing activities performed in India to ensure accuracy and completeness of customer accounts
• Own the end-to-end credit and AR strategy, policies, controls, and execution across Masimo’s customer base.
• Own AR reporting and forecasting, including aging, reserves, write-offs, cash forecasting, and executive-level dashboards.
• Enforce Masimo credit policy, payment terms, and approval frameworks to manage risk while supporting commercial growth.
• Drive process improvement, automation, and system enhancements across the order-to-cash lifecycle.
• Review and approve customer credit limits, high-risk accounts, using financial analysis and risk assessment.
• Drive process improvement, automation, and system enhancements across the order-to-cash lifecycle.
• Ensure strong internal controls, audit readiness, and compliance with SOX controls and accounting standards
• Proactively identify and mitigate credit risk, delinquent accounts, disputes, and potential bad debt exposure.
• Partner with Sales and Customer Service to resolve billing disputes, order holds, and customer issues efficiently and professionally.
• Collaborate with Legal on contract terms, dispute escalation, and external collection actions when necessary.
• Support business expansion, acquisitions, and new commercial models by assessing and integrating credit and AR implications.

Minimum & Preferred Qualifications and Experience:

Minimum Qualifications:

• 10+ years of experience in credit, collections, accounts receivable, or order-to-cash functions.
• 5+ years of experience managing teams and leading cross-functional initiatives.
• Deep knowledge of credit risk management, AR controls, collections strategies, and dispute resolution.
• Experience operating in a complex, B2B, global, or regulated environment.
• Strong financial analysis, forecasting, and reporting skills.
• Proficiency with ERP systems (e.g., Oracle, SAP, Workday Financials) and advanced Excel skills.
• Strong executive communication, negotiation, and stakeholder-management skills.

Preferred Qualifications:

• Experience in medical device, life sciences, healthcare, or other regulated industries.
• Experience leading global or multi-entity AR organizations across regions.
• Familiarity with revenue recognition (ASC 606) and its impact on AR and collections.
• Experience supporting M&A integration, new market entry, or business model changes.
• Certification such as CCE (Certified Credit Executive) or similar.

Education:

Bachelor's degree in Accounting, Finance, or a related discipline preferred, or an equivalent combination of education and relevant experience; professional certifications are a plus.

Compensation

The anticipated salary range for this position is $130,000 - $160,000 plus benefits. Actual placement within the range is dependent on multiple factors, including but not limited to skills, education, and experience. This position also qualifies for up to 15% annual bonus based on Company, department, and individual performance. Masimo offers benefits such as Medical, Dental, Vision, Life/AD&D, Disability Insurance, 401(k), Vacation, Sick, Holiday, Paid Maternity Leave, Flexible Spending Accounts, voluntary Accident, Critical Illness, Hospital, Long-Term Care, Employee Assistance Program, Pet Insurance, on-site Wellness Clinic, Fitness Center, Café. All benefits are subject to eligibility requirements.

Physical requirements/Work Environment

This position primarily works in an office environment. It requires frequent sitting, standing and walking. Daily use of a computer and other computing and digital devices is required. May stand for extended periods when facilitating meetings or walking in the facilities. Some travel may be necessary.

The physical demands of the position described herein are essential functions of the job and employees must be able to successfully perform these tasks for extended periods. Reasonable accommodations may be made for those individuals with real or perceived disabilities to perform the essential functions of the job described.