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Job Function:
Quality
Job Sub Function:
Customer/Commercial Quality
Job Category:
Professional
All Job Posting Locations:
Toronto, Ontario, CanadaJohnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
DePuy Synthes is recruiting for a(n) Sr. Manager, CQ Lead Canada in Commercial Quality,locatedin Toronto, Ontario, Canada.
The Sr. Manager, CQ Lead Canadais responsible forleading Commercial Quality activities for the Canada local market. This role ensures that commercial, distribution, and post‑market activitiescomply withapplicable regulatory requirements, quality system standards, and internal policies. The position has a significant impact on patient safety, regulatory readiness, and business performance by serving as the senior Commercial Quality leader for Canada and partnering closely with Commercial, Regulatory Affairs, Supply Chain, and Global Quality teams.
Key Responsibilities
Lead and oversee Commercial Quality activities for the Canada market in alignment with global quality and compliance strategies.
Ensure adherence to Canadian regulatory requirements, internal policies, and quality system standards across commercial operations.
Serve as the primary Commercial Quality point of contact and escalation lead for the Canada local operating company.
Partner with Commercial, Regulatory Affairs, Quality, and Supply Chain teams to support compliant product distribution and lifecycle activities.
Support post‑market surveillance activities, including complaint handling, vigilance, and field action coordination.
Lead audit andinspectionreadiness, including internal audits, external audits, and health authority inspections.
Monitor quality trends, risks, and performance metrics and drive corrective and preventive actions.
Lead, coach, and develop Commercial Quality team members, fostering a strong quality culture.
Qualifications
Education
Bachelor’s degree in Quality, Engineering, Life Sciences, Regulatory Affairs, ora relateddiscipline (required).
Advanced degree in a scientific, quality, or regulatory field (preferred).
Experience and Skills
Required
Typically8–10 years of progressive experience in Quality, Regulatory, or Compliance roles within a regulated industry.
Strong working knowledge of qualitysystemand regulatory requirementsimpactingcommercial operations.
Experience supporting audits, inspections, and health authority interactions.
Demonstrated ability to lead local quality execution and influence cross‑functional stakeholders.
Preferred
Experience in medical devices, healthcare, or other highly regulated industries.
Familiarity with Canadian regulatory requirements and Health Canada expectations.
Experience working in a global or matrixed organization.
Exposure to post‑market surveillance anddistributionquality activities.
Quality or Regulatory certifications (e.g., RAC, ASQ).
Strong analytical, organizational, and problem‑solving skills.
Effective written and verbal communication skills.
Other
Language: Englishrequired; French preferred.
Travel: Limited; occasional domestic or regional travel.
Certifications: Quality or Regulatory certifications preferred but notrequired
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
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Required Skills:
Preferred Skills:
Business Alignment, Compliance Management, Consulting, Continuous Improvement, Fact-Based Decision Making, ISO 9001, Organizing, Performance Measurement, Quality Control (QC), Quality Management Systems (QMS), Quality Standards, Regulatory Environment, Stakeholder Engagement, Standard Operating Procedure (SOP), Technical Credibility
The anticipated base pay range for this position is :
$110,000.00 - $189,750.00
Additional Description for Pay Transparency:
Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).
For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits
This position is eligible to participate in the Company’s long-term incentive program.
Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:
Vacation –120 hours per calendar year
Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
Holiday pay, including Floating Holidays –13 days per calendar year
Work, Personal and Family Time - up to 40 hours per calendar year
Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
Caregiver Leave – 80 hours in a 52-week rolling period10 days
Volunteer Leave – 32 hours per calendar year
Military Spouse Time-Off – 80 hours per calendar year

At Johnson & Johnson, we believe health is everything. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, we’re empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.
All of this is possible because of our people. We’re passionate innovators who put people first, and through our purpose-driven culture and talented workforce, we are stronger than ever.
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