Job Description

ADP is hiring a Senior Manager, Compliance Delivery within the Compliance Solutions Shared Services organization.

• Are you looking to grow your career in an agile, dynamic environment with plenty of opportunities to grow?
• Are you ready to apply your analytical, technical, and business management skills to support and drive projects from end-to-end strategy through execution?

Well, this may be the role for you. Ready to make your mark? Read on and decide for yourself.

In this role, you will lead a highly experienced team responsible for the compliance delivery of Wage Garnishments, New Hire Reporting, Unemployment Claims, and Separation Notices / Offboarding. The team manages complex research, mitigation, and negotiation activities that support compliance, operational readiness, and service continuity across these areas while helping reduce risk and minimize financial impact.

This role calls for strong leadership, sound judgment, and the ability to manage multiple priorities in a fast-paced environment. You will lead people, manage risk, drive process improvement, and execute compliance initiatives effectively. You will also bring strong analytical capability, project management discipline, and the ability to translate complex issues into clear action across a range of stakeholders.

As Senior Manager, Compliance Delivery, you will lead a team that serves as a primary liaison between ADP and external agencies, law offices, and vendors, while also partnering closely with internal stakeholders across compliance, legal, government affairs, Product/Tech, payroll system teams, Client Service, and senior leadership. You will help ensure regulatory and operational changes are understood, communicated, and implemented effectively, while leading multiple initiatives at once and aligning partners around shared priorities.

You will also strengthen operational performance by using data, metrics, and industry insights to identify risks, improve service delivery, and prioritize opportunities for automation and efficiency.

A little about ADP: We are a global leader in human resources technology, offering the latest AI and machine learning-enhanced payroll, tax, human resources, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. We've received recognition as a global Best Places to Work and a recipient of many prestigious awards for diversity, equity, and inclusion, including a DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. As part of our deep DEI commitment, our CEO has joined the OneTen coalition to create one million jobs for Black Americans within ten years. Learn more about DEI at ADP on our YouTube channel: http://adp.careers/DEI_Videos

Qualifications

People leadership

• Lead, coach, and develop direct reports while setting clear expectations and managing performance

Compliance and regulatory delivery

• Oversee regulatory research related to state compliance changes and identify impacts to service delivery
• Develop and deliver metrics that support compliance maintenance and enhancement projects
• Assess business requirements, evaluate impact, and support strategic initiatives and business incident response as needed

Cross-functional execution

• Build strong working relationships with compliance, legal, and government affairs leadership
• Serve as a liaison across key partner groups to ensure compliance initiatives stay on track
• Partner with Product/Tech, payroll system teams, Client Service, and Compliance leadership to implement policy and product changes effectively

Operational improvement and business insight

• Use internal and external data to analyze industry trends and recommend business improvements
• Identify, prioritize, and drive process improvement and automation opportunities based on business impact and effort

TO SUCCEED IN THIS ROLE: Requirements:

• 5+ years of leadership experience in wage garnishment, compliance, change management, process improvement, project management, or operations
• Strong experience in data analysis, including curating, analyzing, and presenting data
• Experience leading multiple employees and guiding broader groups of associates
• BA/BS or equivalent experience

YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:

• Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
• Belong by joining one of nine Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
• Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
• Continuously learn through ongoing training, development, and mentorship opportunities.
• Be your healthiest.Best-in-class benefits start on Day 1 because healthy associates are happy ones.
• Focus on your mental health and well-being.We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
• Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live. 
• Get paid to pay it forward.Company-paid time off for volunteering for causes you care about.

About ADP

A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance. Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click https://jobs.adp.com/life-at-adp/ to learn more about ADP's culture and our full set of values.

To protect confidentiality and ensure a fair process, candidates may not use recording devices including but not limited to AI assisted tools to record or transcribe at any stage.

Beware of hiring scams. ADP will never request money, nor ask you to purchase equipment or services as part of our hiring process or ask you to submit personal information via text message when applying for a job at ADP. ADP email addresses end in @adp.com. To learn more, click here.