Job Description

Be part of an amazing story.

Macy’s is more than just a store. We’re a story. One that’s captured the hearts and minds of America for more than 160 years. A story about innovations and traditions…about inspiring stores and irresistible products…about the excitement of the Macy’s 4th of July Fireworks, and the wonder of the Thanksgiving Day Parade. We’ve been part of memorable moments and milestones for countless customers and colleagues. Those stories are part of what makes this such a special place to work.  

The Regional Beauty Business Manager collaborates closely with the Regional of Beauty/Center Core (RME) and Director, Divisional Beauty (DDB) to drive region strategies and operational activities for the Beauty Division, including Business Analysis and Strategy, Customer Acquisition, Capital/Special Projects, Vendor Collaboration, and Talent Management. Serving as the key business partner for the RME, the Beauty Business Manager (BBM) collaborates with key stakeholders across Stores, Division, Region, Central, and Vendors, providing analysis to support customer-centric company and regional strategies. The ideal candidate possesses a strategic mindset, proficiency with technology, and the ability to swiftly link business reviews to actions that support strategies.

What You Will Do

Business Analysis:

• Provide analysis and collaborate with RME/DDBs on actions to drive Region Seasonal Strategy.
• Prepare weekly business recap and store visit recaps for RME.
• Provide quarterly business overview for RME.
• Create monthly roadmap for Beauty with key priorities/goals.
• Take on special projects aimed at increasing sales and profitability.

Customer Acquisition Strategy:

• Drive major events & gifts, communicate location goals, manage pre-sell party, and update Region team biweekly.
• Partner on the development of National Event Strategies with the Senior Project Manager.
• Maximize My Client through goal setting and monthly recap for DDBs/DVPs/RME.
• Captain for SalesFloor Initiative, collaborating on actions and results.

Maximizing Capital Investments and Special Projects:

• Manage all capital/renovation projects, including required actions and communicated results.
• Assist with new store openings, including tracking orders/collateral.
• Support Store Planning Team, ensuring DDBs/Stores focus on the operational execution of Trend/Zone footprints (collateral setup on time and B2D Recycling Program is executed).
• Manage collection of space/location information for special projects.

Collaboration (Education/Talent):

• Set up seasonal meetings & trainings with key vendor partners (with DDBs/RME).
• Share best practices during monthly meetings with other Beauty Business Managers.
• Recap open jobs/hours prior to key gifts and events, and partner with DDBs to address issues.
• Utilize new monthly reporting for training and education to maximize regional opportunities.
• Complete Ad Hoc Projects as assigned.
• Foster an environment of acceptance and respect that strengthens relationships, and ensures authentic connections with colleagues, customers, and communities.

Skills You Will Need

Strategic Thinking: The ability to develop and execute region strategies aligned with company objectives, focusing on driving growth and profitability.

Business Analysis: Proficiency in conducting thorough analysis and collaborating with stakeholders to develop actionable insights.

Customer Acquisition: Experience in driving events, managing pre-sell parties, and maximizing customer engagement for acquisition and retention.

Project Management: Strong skills in overseeing investments, special projects, and store openings, ensuring timely execution and success.

Collaboration: Ability to work effectively with cross-functional teams and stakeholders at all levels. Ability to collaborate with vendors to develop joint strategies for mutual success.

Talent Management: Experience in recruitment, onboarding, and development to build high-performing teams.

Communication: Excellent verbal and written communication skills to convey ideas, strategies, and analysis effectively.

Leadership: Strong leadership skills to inspire and motivate teams, fostering a positive environment and driving performance.

Who You Are

• Candidates with a High School Diploma or equivalent work experience in a related field are encouraged to apply.
• This role involves performing essential job functions such as communication, collaboration, and use of office and computer systems. Responsibilities include the ability to access and review written and electronic information, and to move within the work environment and interact with workplace materials as needed to carry out job responsibilities.
• Able to work a flexible schedule, including days, evenings, weekends, and holidays, based on department and company needs.
• Able to travel quarterly (overnight travel may be required).

What We Can Offer You

Join a team where work is as rewarding as it is fun! We offer a dynamic, inclusive environment with competitive pay and benefits. Enjoy comprehensive health and wellness coverage and a 401(k) match to invest in your future. Prioritize your well-being with paid time off and eight paid holidays. Grow your career with continuous learning and leadership development. Plus, build community by joining one of our Colleague Resource Groups and make a difference through our volunteer opportunities.

 Some additional benefits we offer include:

• Merchandise discounts
• Performance-based incentives
• Annual merit review
• Employee Assistance Program with mental health counseling and legal/financial advice
• Tuition reimbursement

Access the full menu of benefits offerings here

About Us

This is a great time to join Macy’s! Whether you’re helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people’s lives.  

Join us and help write the next chapter in our story - Apply Today!

This job description is not all-inclusive. Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.

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