Job Description

Become a part of our caring community

Are you a transitioning service member or military spouse looking to gain meaningful civilian work experience with a company committed to putting health first?
The DoW SkillBridge Internship and Military Spouse Fellowship Programs provide eligible participants with hands-on training, and exposure to Humana's culture, teams, and priorities.
You will partner with your team to support members, projects, and meeting goals affecting outcomes. The professionals you work with at Humana will depend on the type of internship you select.
They may include healthcare professionals, HR, and IT, to name a few. The objective is to support and facilitate care for members.
To be eligible, you must be a transitioning service member approved to participate in the DoW SkillBridge, or a military spouse approved to participate in the Military Spouse Fellowship Program.

The DoW Senior Learning Design Professional Intern will use Humana's Centralized Medicaid training, and You will apply your training, and previously acquired skills to and education to perform within the learning delivery team. Work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action.

The DoW SkillBridge Senior Learning Design Professional Intern uses instructional design, cognitive psychology, and adult learning theory to determine the appropriate solution to facilitate training courses for organization employees or external audiences.

The DoW SkillBridge Senior Learning Design Professional Intern:

• Plan, organize, and collaborate on developing training curriculum, materials, job performance aids and programs to meet specific training needs. Begin to influence department's strategy.
• Analyze content, organizes content, design solutions, and writes facilitator guides, scripts, use case scenarios, performance support, mobile learning and process documents.
• Analyze and identify main gaps through data and reporting functions to provide recommended remediation through learning and educational concepts to improve and mitigate risk.
• Coordinate and facilitate all aspects of training programs for participants throughout the organization, including instructor-led and virtual instructor-led training. Know how to use system platform and collaborative tools to facilitate learning.
• Analyze learning needs and partners with subject matter experts to provide input for course content.
• Write learning goals and coordinate performance assessments to measure training effectiveness.
• Ensure course materials are current and to training needs. Analyze the training programs effectiveness by examining learner's satisfaction levels, proficiency testing, and job performance improvement. Ties this in with critical compliance and quality measures.
• Makes decisions on moderately complex to complex issues regarding technical approach for project components, and performs work without direction.
• Exercise considerable latitude in determining objectives and approaches to lead collaboration and continuous improvement efforts with markets.

Use your skills to make an impact

Required Qualifications

• Transitioning Service Member eligible to participate in the DoW SkillBridge, or Military Spouse eligible to participate in the Military Spouse Fellowship Career Accelerator Program
• Associate's degree in any field
• Minimum one, (1), year of training or learning development/facilitation experience
• The employer requires one year of administrative experience. This experience should involve working with documentation, including the creation and editing of materials. These materials may use for various purposes, such as training, SOPA (Standard Operation Procedure Announcement), process flows, and/or job aids.
• Experience using data analytics reporting
• Experience learning strategies and adult learning theories
• Intermediate to Advanced Proficient in all office products
• Organize information
• Minimum Intermediate/Advanced typing and navigation skills using multiple systems, platforms) and an ability to
• Must be passionate about contributing to an organization focused on improving consumer experiences

Additional Requirements/Adherence:

• Work style: Remote Work at Home and with combination travel to perform training
• Locations: United States, must be willing eastern time zone –
• Hours: 8:30 AM to 5:00 PM Eastern Time
• Typical work schedule is in Eastern Time Zone depending on the state where training is being facilitated.

Preferred Qualifications

• Bachelor's Degree in one of the following areas: Learning and Performance; Education; Organizational Design or related field
• Understanding of curriculum design and adult learning principles
• CBT creation (Articulate or Captivate), CSOD, design experience and coursework development
• Experience using several training tools to facilitate to a wide audience
• Microsoft Project experience
• Experience managing projects or processes

Additional Information

The DOW SkillBridge Internship Program provides transitioning military service members time to gain civilian work experience while still on active duty. This experience is gained when an employer approves a period with their command and the DOW. The average timeline for this program is 90 days. DoW SkillBridge Program

The Military Spouse Fellowship Program connects military spouses with employers offering a variety of professional onsite, field, or remote based opportunities for a period up to 12 weeks. Military Spouse Education & Career Opportunities | MySECO

• We will provide networking opportunities while you participate in the Internship or Fellowship.
• Due to factors such as location, or requirements that cannot modify, we do not guarantee full-time employment upon completion of the Internship or Fellowship.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

1

About us

About Humana: Humana Inc. (NYSE: HUM) is a leading U.S. healthcare company. Through our Humana insurance services and our CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. These efforts are leading to a better quality of life for people with Medicare and Medicaid, families, individuals, military service personnel, and communities at large. Learn more about what we offer at Humana.com and at CenterWell.com.

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Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.