Job Description

Become a member of a team where you can contribute significantly to shaping the future of a world-renowned and influential company. Among top performers, you can make a direct and meaningful impact.

As a Senior Lead Infrastructure Engineer - Risk Remediation at JPMorgan Chase within the Network Services team aligned to Infrastructure Platforms, you exhibit both depth and breadth of knowledge regarding software, applications, and technical processes across multiple technical disciplines. You’ll lead cross-team initiatives to reduce operational, cyber, resiliency, and data risk—owning execution from root-cause through control implementation, audit readiness, and sustained service health improvements.

Job responsibilities

• Lead large, cross-platform risk remediation programs end-to-end (prioritization, delivery, stakeholder management, outcomes)
• Diagnose systemic issues, perform root-cause analysis, and implement durable fixes with clear upstream/downstream impact assessment
• Own audit and control execution: evidence collection, Audit RFIs, control testing support, and timely, accurate responses
• Define and enforce standards and repeatable, audit-ready controls (runbooks, procedures, diagrams, automation)
• Build and maintain KRIs/KPIs and dashboards to track exposure, SLA adherence, control health, and remediation progress
• Partner across Cyber, Technology, and Operations to align remediation to resiliency and security expectations
• Use enterprise-authorized AI to accelerate analysis and documentation, with human-in-the-loop validation and secure handling of sensitive operational data
• Communicate status, risks, trade-offs, and decisions to senior leadership; unblock teams and drive accountability

Required qualifications, capabilities, and skills

• Formal training or certification on Infrastructure engineering concepts or 5+ years applied experience
• Program management experience coordinating cross-functional work in engineering, service delivery, cybersecurity and other stakeholders
• Ability to drive execution through tracking, follow-up, and dependency management, without hands-on engineering ownership.
• Ability to analyze data and translate it into clear, actionable recommendations for engineering and product teams.
• Enough technical and control depth to ask good questions, surface gaps, and confirm what “done” means for risk reduction and audit evidence.
• Strong operational rigor. Able to track risks, issues, owners, decisions, dependencies, and due dates. Able to run follow-ups and escalate blockers.
• Strong written and verbal communication skills for senior audiences. Able to deliver crisp status updates, clear asks, and decision-ready summaries.
• Ability to coordinate accurate, timely responses for audit, regulator, and assessment requests. Able to manage RFI intake, align owners, and ensure clarity and accuracy.

Preferred qualifications, capabilities, and skills

• Demonstrated ability to multi-task in a high-pressure environment
• Fast learner with an eye for detail
• Experience coordinating audits, regulatory requests, and evidence management.
• Strong risk, issue, and dependency management across multiple teams.
• Experience driving remediation programs with governance, metrics, and reporting.