Job Description

Area(s) of responsibility

Job Description – Business Operations, FP&A & PMO

Position

Business Operations, FP&A & PMO

Experience

8–12 Years

Role Summary

We are seeking a proactive and analytical professional to lead Business Operations, Financial Planning & Analysis (FP&A), and Project Management Office (PMO) functions. The role is responsible for driving operational excellence, business planning, financial governance, portfolio reporting, and strategic decision-making through data-driven insights. The individual will work closely with business leaders, delivery teams, finance, sales, HR, and talent acquisition to improve business performance and support organizational growth.

Key Responsibilities

• Drive operational governance and business performance across practices or business units.
• Track key business KPIs including revenue, utilization, headcount, productivity, and margins.
• Monitor demand pipeline, resource fulfilment, and operational health.
• Coordinate with cross-functional teams to ensure alignment on business objectives.

Financial Planning & Analysis (FP&A)

• Support annual budgeting, forecasting, and financial planning activities.
• Prepare revenue forecasts, margin analysis, and variance reports.
• Track actual performance against budgets and recommend corrective actions.
• Monitor revenue leakage, cost optimization, and profitability metrics.
• Develop financial models and business performance reports to support leadership decisions.

Reporting & Analytics

• Develop executive dashboards and MIS reports using Excel, Power BI, or similar reporting tools.
• Analyze operational and financial data to identify trends and business insights.
• Present actionable recommendations to leadership for performance improvement.

Stakeholder Management

• Partner with Business Leaders, Delivery Heads, Finance, HR, Sales, and Talent Acquisition teams.
• Facilitate governance meetings and ensure timely follow-up on action items.
• Build strong cross-functional relationships to drive execution and business outcomes.

Required Skills

• Business Operations & Governance
• Financial Planning & Analysis (FP&A)
• Budgeting & Forecasting
• Revenue & Margin Analysis
• PMO & Portfolio Management
• Demand & Resource Planning
• Business Analytics & MIS Reporting
• Advanced Microsoft Excel and PowerPoint
• Power BI/Tableau (preferred)
• Microsoft Project, Jira, Azure DevOps (ADO), or similar PMO tools
• Strong analytical, communication, and stakeholder management skills

Key Competencies

• Strategic Thinking
• Financial Acumen
• Business Analytics
• Operational Excellence
• Problem Solving
• Stakeholder Management
• Decision Making
• Communication & Presentation Skills
• Collaboration & Teamwork
• Results Orientation