Job Description

With over 80 years as an industrial technology leader, Kennametal Inc. delivers productivity to customers through materials science, tooling and wear-resistant solutions. Customers across aerospace, earthworks, energy, general engineering and transportation turn to Kennametal to help them manufacture with precision and efficiency. Every day approximately 10,000 employees are helping customers in more than 60 countries stay competitive. Kennametal generated nearly $2.4 billion in revenues in fiscal 2019. Learn more at www.kennametal.com Follow @Kennametal: Twitter, Instagram, Facebook, LinkedIn and YouTube.

Position Title: Key Account Specialist
(Sales Engineer, Senior Key Account Specialist)

Reporting:

This position works directly under the supervision of the Country Sales Manager. Most areas of responsibility are reviewed on a monthly basis and supported by weekly reports as well as face to face discussion by the supervisor. Targets are established on a yearly basis with quarterly review to ensure the company’s overall targets/KPIs are met for the year. Potential candidates should be able to work independently and has the ability to drive business growth.

KNOWLEDGE AND EXPERIENCE:

• Degree or Diploma educational qualifications in the technical discipline.
• Preferably over 10 ~ 15 years working experience in metal cutting products or experience working in technical manufacturing environment Industry field.
• Competent in understanding and communicating skills for all product and technical information.
• Sales experience of Industry field are acceptable, consider over 15 years’ experience for Senior level. (Industry filed means Aero, Trans, Energy, Gen market for equipment, fixture, tools, oils, parts sales etc…closed with metal cutting customer.
• Proven track record in business sales or related market
• Computer literacy in Microsoft Windows / Office environment.
• Possess own transport.

KEY ACCOUNTABILITIES:

• Manage established Direct customer/Channel Sales Partner relationships.
• Maintain existing business and grow share of wallet with assigned customer accounts within assigned geography.
• Leverage CRM to track activities and NOVO
• Determine key objectives required to win and resource requirements/risks
• Drive E-Commerce applications
• Develop and maintain deep technical knowledge on a particular end-market and stay up to date on latest industry trends to continually improve customer productivity.
• Provide technical expertise on products (e.g., product lifecycle obsolescence), customer programs (e.g., product quality & productivity upgrades) and customer cost savings initiatives.
• Maintains intense market knowledge of competitors and market gaps.
• Coordinate with Sales Support to grow sales within assigned accounts plus troubleshoot customer gaps as needed. Responsible for the full sales cycle, from leads to quotation generation in coordination with Customer Support to on-going account relationships as appropriate.

Competencies:

• Performance Driven
• Positive Thinking
• Communication
• Practical Judgment and Disciplined Problem Solving
• Time Management and Perseverance
• Strong Work Ethic and Self-Starting
• Winning Attitude and Networking
• Planning, Listening and Negotiating,
• Resourceful and Presentation Skills
• Prioritize English communication and written ability

As part of our core values, Kennametal is committed to providing an inclusive and welcoming environment for all people. We are an Equal Opportunity employer.