Job Description

Location: Ciudad de México,Ciudad de México,México

A Senior Key Account Manager at MIDEA is responsible for managing and nurturing relationships with key clients or accounts. They act as a trusted advisor to key stakeholders, developing tailored solutions that drive profitability, strengthen market presence, and ensure exceptional customer satisfaction. Working cross-functionally with sales, marketing, operations, and product teams, the Senior KAM delivers integrated strategies to achieve MIDEA’s business objectives and sustain competitive advantage in the market.

Responsibilities & Objectives

• Manage and strengthen the commercial relationship with Liverpool as a key strategic account
• Lead and track forecast, sell-in, sell-out, and ensure alignment with business targets
• Monitor and optimize inventory levels and product catalog within the account
• Plan and execute promotional strategies, pricing, and commercial initiatives
• Analyze market trends and competitor activity to identify growth opportunities
• Drive revenue growth through strategic account planning and execution
• Ensure effective cross-functional collaboration (sales, marketing, operations, product)
• Monitor account performance through KPIs and provide actionable insights
• Lead negotiations and commercial agreements to maximize profitability

Experience & Background

• +5 years of experience in Sales / Key Account Management or related roles
• Mandatory: Experience managing Liverpool account (minimum 1 year)
• Strong experience within department store / retail channel
• Proven experience managing sell-in, sell-out, forecast, and inventory
• Experience in electronics, home appliances, or related industries is a plus

Degree and Language

• Bachelor’s degree in Business Administration, Marketing, Engineering, or related field
• Advanced English (required)

Knowledge, Skills & Abilities

• Strong analytical skills and data-driven mindset
• Excellent communication and stakeholder management
• Ability to work under pressure in fast-paced environments
• Advanced Excel (must)
• PowerPoint (must)
• Power BI (must)

What we offer

• Mayor benefits to those required by law
• Parking support
• Hybrid work model

Why Midea?

B Because we are a global company with a regional mindset. Because your talent knows no boundaries. And because we are building a smarter, more connected, and more human future for millions of people around the world.

At Midea LATAM North, we believe diverse teams build better solutions. We are proud to be an equal opportunity employer and are committed to a workplace where everyone is respected, valued, and empowered to grow.

All qualified applicants will be considered without regard to race, ethnicity, religion, sex, gender identity or expression, sexual orientation, age, disability, or any other characteristic.

Join us and be part of a team where your talent makes the difference!

J

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