Job Description

OPPO US Research Center is seeking a highly skilled and hands-on IT System Engineer to support our routine business.

Key Responsibilities

• Provide technical support and troubleshooting for Windows and macOS systems (hardware, software, and peripherals).
• Manage and maintain Linux-based servers and related services.
• Oversee user account management, device setup, and endpoint security.
• Implement and maintain backup and disaster recovery solutions.
• Ensure system and network security compliance, including patching and updates.
• Collaborate with internal teams and vendors to ensure IT systems align with business needs.
• Maintain IT documentation, including configurations, policies, and procedures.
• Provide remote and onsite IT support to employees as needed.

Requirements

Required Qualifications

• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
• 2+ years of experience in IT systems administration or technical support.
• Strong expertise in Windows and macOS environments.
• Working knowledge of Linux (Ubuntu, CentOS, or similar).
• Understanding of TCP/IP networking, VPNs, DNS, DHCP, and firewalls.
• Experience with Active Directory, Microsoft 365, and Google Workspace administration.
• Ability to communicate fluently in Mandarin and English.
• Excellent troubleshooting, documentation, and communication skills.

Nice to Have

• Experience with NetSuite or Shopify administration and integration.
• Knowledge of cloud platforms (AWS or Google Cloud).
• Familiarity with MDM (Mobile Device Management) solutions such as Intune.
• Basic understanding of cybersecurity best practices and tools (EDR, SIEM, MFA, etc.).
• Experience supporting remote and hybrid work environments

Benefits

OPPO is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

The US base salary range for this full-time position is $100,000-$200,000 + bonus + long term incentives benefits. Our salary ranges are determined by role, level, and location.