Job Description

Division/Department: IT

Location: Middleburg Heights, OH

Job Title: Senior Product Manager, RCS Division

Quadax, an award-winning leader in healthcare revenue cycle technology, is seeking a Senior Product Manager to join our Team and help us grow Revenue Cycle Services (RCS) division. This Senior Product Manager will play a key role in driving the strategic vision, roadmap, and execution of our RCS related products, ensuring they meet the unique needs of our lab segment. The ideal candidate will have expertise in this market, have a proven track record of partnering with diverse stakeholders to achieve strategic goals, is an expert in healthcare technology, and has a passion for continuous improvement. This role will work closely with other product managers, RCS divisional leadership, and other key stakeholders to facilitate successful delivery of product enhancements.

Key Responsibilities:

• Maintain a prioritized backlog in collaboration with the rest of Product Management that offers maximum added value to the RCS organization.
• Collaborates closely with key RCS stakeholder(s) in preparing and delivering regular divisional leadership updates on the status of planned product delivery, promoting awareness of scheduled feature releases, at-risk or delayed feature delivery.
• Conducts recurring product needs assessments with RCS stakeholders, including Client Engagement, Operations, Compliance and Support teams.
• Help define feature level requirements, including acceptance criteria. Support agile SDLC process with all appropriate stakeholders (other product managers, product owners, scrum master, appropriate SME’s).
• Prepare the RCS division to successfully assume releasing product features, including readiness of Marketing, Sales, Implementation, Training, Support, Operations and Client Engagement.
• Guide divisional stakeholders with product enhancement requests to ensure request detail and value proposition are appropriately recorded to the enhancement template.
• Orchestrate monthly prioritization meetings with divisional stakeholders and Product Management of newly presenting enhancement requests, relative to placement within the prevailing master Product roadmap schedule.
• Develop and maintain competitive market intelligence by assessing competitors, gleaning market trends from industry publications & conferences, polling internal Client Services & Operations leadership and surveying of clients, relative to raising awareness and advocating divisional product advancement needs.
• Assist Product Management in the planning and orchestration of successful product beta and production launches, ensuring divisional stakeholders (e.g., Marketing, Sales, Implementation, Training, Support, Operations and Client Engagement) are knowledgeable and prepared to assume/represent applicable features.
• Participate in company level Product Steering committee, advocating divisional interests with existing and future products portfolios.
• Other duties as assigned.

Education/Experience:

· Bachelor’s degree in related field of study.

· 5+ years’ experience with healthcare revenue cycle.

· Experience in business analysis or Agile software development (3+ years).

· Ability to multi-task, self-prioritize and meet deadlines.

· Strong written, presentation and oral communication skills.

· Proficient with Microsoft Office applications (e.g., Excel and Word).

· Strong analytic and critical assessment skills.

· Experience with Azure ADO considered a plus.

Requirements:

Physical Demands: General office demands including sitting and/or standing for long periods of time. Dexterity with general office equipment including but not limited to keyboard, mouse, and calculator. Ability to lift up to 25 pounds.

Ability to handle stress in a fast paced environment with multiple priorities and deadlines while adapting to a changing atmosphere. The employee will be expected to make judgement decisions, grasp new ideas, and communicate with various employees and clients at all levels.