1-800-FLOWERS.COM, INC.

Sr. IT Lead, Manhattan Active WM

1-800-FLOWERS.COM, INC.  •  United States (Remote)  •  4 hours ago
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Job Description

About US:

ID Logistics is a dynamic, entrepreneurial logistics company globally headquartered in France with our US headquarters in Johns Creek, GA. In the US, we're experiencing multiple years of double-digit growth and significant customer expansion. We are a people-focused/ customer-centric organization that understands we need to take care of our employees so we can fulfill our mission of serving our customers. Powered by People. Driven by Purpose. Winning by Performance.

The Sr. IT Lead - Manhattan Active WM will lead and support the migration from legacy warehouse systems to Manhattan Active Warehouse Management across multiple locations. This role will serve as a Manhattan Active WM SME, helping define the solution, implementation standards, support model, and phased rollout approach. The SME will work closely with operations, IT, infrastructure, automation vendors, Manhattan resources, and external system owners to ensure successful integration, go-live, and stabilization.

Location: Remote
Work Schedule: Monday-Friday 1st shift
Travel Specifics: Up to 25% to any of our US sites
Competitive Total Rewards: Competitive salary of $104,000–$155,000 plus yearly bonus, along with comprehensive benefits, including medical, dental, and vision insurance, 401(k) with company match, generous PTO, sick time, and company holidays. Compensation is based on experience, skills, and education

This position is not eligible for immigration sponsorship.

Job Responsibilities:

  • Lead Manhattan Active WM solution design and implementation activities for a phased, multi-location warehouse rollout.
  • Support migration from legacy WMS, TMS, WES/WCS, and warehouse execution components to Manhattan-provided capabilities.
  • Define future-state warehouse processes for receiving, inventory, replenishment, picking, packing, shipping, returns, exceptions, and operational support.
  • Assess current workflows and operational bottlenecks to eliminate inefficiencies and non-value-added activities.
  • Design and validate inbound order integration from a separate Manhattan Omni instance that is externally managed and not directly controlled by the WMS team.
  • Partner with internal teams and vendors to validate warehouse technology, including RF guns, scanners, label printers, workstations, conveyors, pick-to-light tables, and automation interfaces.
  • Establish internal Manhattan Active WM standards, including configuration governance, release management, testing approach, site rollout templates, support procedures, and escalation paths.
  • Support testing, training, cutover planning, go-live execution, issue triage, stabilization, and knowledge transfer to internal IT and operations teams.

Qualifications

Requirements

  • High School Diploma and relevant work experience.
  • 10+ years of hands-on experience implementing Manhattan Active Warehouse Management; experience limited to Manhattan WMi, legacy Manhattan WMOS, or SCALE is not sufficient by itself.
  • Experience serving as a lead SME, solution owner, architect, or senior functional consultant on at least one Manhattan Active WM implementation.
  • Strong understanding of warehouse operations, including receiving, inventory control, replenishment, picking, packing, shipping, returns, and exception handling.
  • Experience migrating from legacy WMS environments and replacing or integrating related TMS, WES/WCS, automation, and warehouse execution functions.
  • Experience integrating WMS with external order management systems, preferably Manhattan Omni or another upstream order source outside the direct control of the WMS team.
  • Experience with multi-site implementation planning, phased rollouts, pilot deployments, site-specific configuration, testing, cutover, and post-go-live stabilization.
  • Working knowledge of warehouse hardware and automation, including RF devices, barcode scanners, label printers, conveyors, pick-to-light, WCS/WES interfaces, and network dependencies.
  • Ability to create documentation, standards, process flows, configuration guides, test plans, cutover plans, and support handoff materials.
  • Ability to mentor internal IT, operations, business analyst, and support teams so the organization can build Manhattan Active WM capability internally.
  • Strong communication, analytical, problem-solving, and stakeholder management skills across operations, IT, vendors, and leadership.

Preferred Qualifications:

  • Bachelor's Degree

#IND123

1-800-FLOWERS.COM, INC.

About 1-800-FLOWERS.COM, INC.

1-800-FLOWERS.COM, Inc. is a leading provider of gifts designed to help inspire customers to give more, connect more, and build more and better relationships. The Company’s e-commerce business platform features an all-star family of brands, including: 1-800-Flowers.com®, 1-800-Baskets.com®, Cheryl’s Cookies®, Harry & David®, PersonalizationMall.com®, Shari’s Berries®, FruitBouquets.com®, Things Remembered®, Moose Munch®, The Popcorn Factory®, Wolferman’s Bakery®, Vital Choice® and Simply Chocolate®. Through the Celebrations Passport® loyalty program, which provides members with free standard shipping and no service charge across our portfolio of brands, 1-800-FLOWERS.COM, Inc. strives to deepen relationships with customers. The Company also operates BloomNet®, an international floral and gift industry service provider offering a broad-range of products and services designed to help members grow their businesses profitably; Napco℠, a resource for floral gifts and seasonal décor; DesignPac Gifts, LLC, a manufacturer of gift baskets and towers; and Alice’s Table®, a lifestyle business offering fully digital livestreaming and on demand floral, culinary and other experiences to guests across the country. 1-800-FLOWERS.COM, Inc. was recognized among the top 5 on the National Retail Federation’s 2021 Hot 25 Retailers list, which ranks the nation’s fastest-growing retail companies, and was named to the Fortune 1000 list in 2022.  

Industry
Retail & Ecommerce
Company Size
1,001-5,000 employees
Headquarters
Jericho, New York
Year Founded
1976
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