Job Description

Our world class sales and sales support teams work directly with businesses of all sizes to offer products and services to meet our customers’ unique needs. We are committed to understanding our customers and use best-in-class sales tools and technology to find the best solutions. We’re constantly discovering new ways to reach our goals, taking time to develop our skills, and investing in our career growth, so we can enjoy lucrative opportunities and grow our careers both within and beyond sales.

What you’ll be doing:

As a Senior Inside Account Executive, Facility Solutions—Commercial, you are a strategic Account Executive responsible for driving retention and growth within a portfolio of complex commercial accounts. This role requires consultative selling, digital dexterity, and collaboration to deliver customer-centric solutions in the Janitorial and Sanitation (Jan/San) and Breakroom categories. You will leverage insights, technology, and internal partnerships to shape account strategies, influence outcomes, and consistently achieve profitable sales and margin growth goals, including growth in Facility Solutions share of wallet.

Duties & Responsibilities

Retain and Grow Facility Solutions Sales and Margin: Drive retention and growth of Janitorial and Sanitation (Jan/San) and Breakroom categories including cleaning chemicals and supplies, janitorial paper and dispensers, hand soaps and sanitizers, safety supplies, breakroom products, and total coffee programs—to increase customer share of wallet while achieving profitable sales and margin growth targets.

• Shape Account Strategy: Develop and execute plans for retention, growth, and prospecting within your assigned book of business.
• Consultative Selling: Ask meaningful questions, interpret signals, and apply critical thinking to uncover evolving customer needs and deliver tailored solutions.
• Leverage Digital Dexterity: Embrace and integrate digital tools, including the CRM system, and enablement platforms to manage your sales pipeline, personalize customer engagement, and make data-driven decisions—driving performance, innovation, and customer impact. • Collaborate for Customer Success: Partner with internal teams—including cross-functional selling teams, pricing, and support—to align solutions with customer goals and deliver cohesive, customer-centered outcomes.
• Pricing & RFP Engagement: Collaborate with pricing partners using customer insights and digital tools to shape competitive proposals, then present and sell tailored solutions including quote details.
• Deliver Impactful Presentations: Create and deliver customized, insight-driven presentations that connect customer needs to solutions, applying consultative selling techniques to influence decisions.
• Ensure Program Compliance: Monitor adherence to established programs, pricing structures, and agreed-upon guidelines across users and customer sites.
• Stay Ahead of Trends: Maintain awareness of industry developments to provide innovative, relevant solutions.
• Demonstrate Grit & Resilience: Embrace challenges, adapt strategies, and maintain accountability for achieving profitable sales and margin growth goals, and other Key Performance Indicators (KPIs) through consistent execution and performance improvement.

What you bring to the table:

• Customer Focus & Obsession: Ability to listen actively, empathize, and advocate for customer success through tailored solutions.
• Consultative Selling Expertise: Skilled at interpreting signals, applying critical thinking, and connecting resources to customer needs.
• Digital Dexterity: Comfortable integrating technology and data to drive smarter decisions and personalized experiences.
• Grit & Resilience: Demonstrates accountability, embraces challenges, adapts to change, and continuously strives for improvement.
• Problem-Solving Mindset: Identifies opportunities, evaluates alternatives, and delivers innovative solutions.
• Action-Oriented & Self-Development: Takes initiative, adapts strategies, and seeks growth through feedback and learning.
• Collaboration & Inclusion: Builds partnerships across diverse teams to achieve shared goals.

What’s needed- Basic Qualifications:

• 3+ years of sales or related experience
• High School Diploma/GED

What’s needed- Preferred Qualifications:

• Experience in Jan/San and/or Breakroom industries.
• Proficient in Microsoft Office (Outlook, Excel, Word, PowerPoint) - Microsoft 365.
• Knowledge of Salesforce.com or Customer Relationship Management tool (CRM).
• Demonstrated success managing the full sales cycle within an assigned book of business, including prospecting, pipeline management, quoting, and closing.

We Offer:

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more

Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.