Working under the general supervision of the SEG Area Manager, the Sr. Imaging Specialist creates images according to the design specifications provided by the Solution Architect to meet client requirements. The complexity of projects may vary from simple to very complex. The Sr. Imaging Specialist develops technical documentation and work instruction documents (WIDs) throughout the project lifecycle and validates to ensure all components are completed according to specifications. During the imaging process, the Sr. Imaging Specialist ensures adherence to quality measures. Additionally, the Sr. Imaging Specialist serves as a mentor and escalation point for Imaging Specialists and supports the innovation and onboarding of new technology and services.
We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.
Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.
You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional wellbeing. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
USD $28.85/Hr.
USD $36.74/Hr.
Degree requirements: Associate's Degree or the equivalent combination of education and work experience
· Strong knowledge of computer hardware with the ability to correctly design and build images based on customer requirements.
· Technical aptitude with ability to absorb and apply newly learned technical skills
· Excellent knowledge of operating systems to insure proper configuration.
· Strong working knowledge of imaging software to accurately build customer images.
· i.e., DISM, MDT, WDS, etc.
· Strong troubleshooting skills with ability to identify problems and quickly resolve.
· Basic knowledge of Powershell and data capture techniques
· Advanced configuration skills with ability to assist customers in improving their business goals by delivering high quality IT solutions.
· Excellent technical writing skills with proficiency in the development of technical documents to insure all technicians have required information to perform image builds.
· Excellent project organizational skills.
· Proficient in technical process and procedure design.
· Excellent knowledge of Quality Assurance.
· Strong interpersonal skills with ability to work well with all levels of the organization
· Articulate with ability to express oneself clearly and professionally in written and oral communication
· A strong work ethic for continued improvement and technical education/knowledge.
· Flexible with an ability to deal with high pressure projects and deadlines.
As a Global IT Solutions Provider, we connect people with technology that enhances growth, elevates productivity, and empowers innovation.
Founded in 1982, Connection delivers valuable IT services and advanced technology solutions to organizations of every size and industry. We serve business, enterprise, and government markets—with tailored offerings for a variety of industry verticals, including healthcare, education, retail, manufacturing, finance, and more.
Our staff of highly trained Account Managers, solution architects, and technical specialists deliver the end-to-end technology solutions and services today’s organizations and users need to function at their best. From digital workplace solutions to modern IT infrastructure and multicloud to supply chain and lifecycle, we have it covered—offering trusted guidance, cutting-edge technology, and instant access to efficient, worldwide procurement through our proprietary platforms and network of 500 suppliers in 174 countries.
Our Values
Respect: We are united by one common vision. We work together to create a winning culture built upon mutual trust and respect.
Excellence: We focus on activities that drive results. We lead by example. We work to achieve excellence in all aspects of our business. We are always looking for better ways to serve our customers.
Teamwork: We win together—all success is mutual. We are accountable to our customers, employees, and shareholders. We work as a team to effectively collaborate, and drive innovation.
Integrity: We are honest and direct in all of our dealings. Honor above all else!
Connection has been recognized with several accolades that reflect our commitment to those shared values, including:
• Twice named one of the “Most Trustworthy Companies in America” by Newsweek.
• Named “America’s Best-in-State Employers” three times by Forbes.
• Recognized in the “Top 100 Technology Companies” by Businessweek.
