Job Description

In this role on the Corporate Security Identity and Access Management team you will be responsible for onboarding and support of on-premise, hybrid and cloud based Single Sign-On, Multi-Factor Authentication and Directory Services.

Location is not a barrier for this role, and while our preference would be to have a chosen candidate with onsite capabilities in our corporate headquarters in Rhode Island – we are open to remote employment within the United States for an experienced candidate.

Primary responsibilities include:

• Level 3 support for the day-to-day operations of the Citizens IAM Platform Operations technologies including:
  • Azure Active Directory
  • AWS Directory Services
  • On-premise Active Directory
  • LDAP directories
  • Single Sign-On technologies
  • Multifactor and password less technologies
  • Enterprise password vaulting and privileged access management solutions
  • Zero trust / Just in Time access provisioning solutions
• Application configuration and troubleshooting
• Software code promotion and testing
• Vulnerability patching and remediation
• Application capacity and performance monitoring
• Implementing automation to reduce manual processes

Required Skills/Experience:

• 5 or more years of professional experience, preferably in a financial services environment
• 5 or more years in system security administration, controls or information management experience and/or Security Engineer and Support
• Experience in implementing and supporting IAM security and solid understanding of best practices
• Experience in supporting Privileged Identity Management processes specific to identity on-boarding, provisioning/de-provisioning and access certifications
• Experience in implementing and supporting a password vaulting solution
• Experience in implementing and supporting identity cloud solutions such as AWS or Azure
• Experience administering common operating systems such as Windows, Linux and Unix
• Experience with common database technologies such as Microsoft SQL and Oracle
• Proven experience with highly complex risk issues in a technology environment and appropriate mitigation strategies.

Education, Certifications and/or Other Professional Credentials:

• BA/BS in Information Systems, Computer Science or related field or equivalent work experience

Hours & Work Schedule

Office Locations: Johnston-RI, Medford-MA, Boston-MA, Pittsburgh-PA, Philadelphia-PA, Melville-NY, Short Hills-NY, Marlton-NJ, Glen Allen-VA, Cleveland-OH, and Cincinnati-OH

Hours per Week: 40

Work Schedule: Monday through Friday 8:30AM - 5:00PM

Some nights and weekend work required to support patching, code promotion and testing efforts

Participation in a rotating on-call schedule

PayTransparency

The salary range for this position is $100,000 - $150,000 per year, plus an opportunity to earn an annual discretionary bonus. Actual pay is based on various factors including but not limited to the work location, and relevant skills and experience.

We offer competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, flexible work arrangements, education reimbursement, wellness programs and more. Note, Citizens’ paid time off policy exceeds the mandatory, paid sick or paid time-away policy of every local and state jurisdiction in the United States. For an overview of our benefits, visit https://jobs.citizensbank.com/benefits

Equal Employment Opportunity

Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability.

Equal Employment and Opportunity Employer

Job Applicant Data Privacy Policy

Background Check

Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information.