Job Description

Sr. HR Manager, Compensation, Employee Experience & HR Operations

Position Summary: The Sr. HR Manager, Compensation, Employee Experience & HR Operations will play a key role in shaping and scaling our HR practices to support the continued growth of our North American business. This is an opportunity to build and evolve our compensation, benefits, and employee experience programs—bringing fresh ideas, leveraging your expertise, and establishing the strategies and processes that will support our next phase of growth.

While joining an established company with a strong history, you’ll have the opportunity to take ownership of this evolving space and help define its future.

Core Responsibilities:

Compensation, Job Architecture & Total Rewards

• Lead the administration and continuous improvement of compensation programs, ensuring alignment with the company’s compensation philosophy, business objectives, internal equity, and external market competitiveness.
• Manage the annual salary planning process, including budget coordination, planning timelines, manager communications, HRIS configuration or data preparation, review of proposed salary adjustments, approval workflows, and final implementation.
• Lead job evaluation and leveling activities, including reviewing job descriptions, assessing role scope and responsibilities, evaluating appropriate job levels, and supporting consistent application of the company’s job architecture.
• Conduct compensation benchmarking and market analysis to support salary ranges, new hire offers, promotions, internal equity reviews, and retention decisions.
• Partner with HR leadership, Finance, and business leaders to analyze compensation trends, evaluate salary proposals, monitor budget impact, and provide data-driven recommendations.

Benefits Administration & Payroll

• Oversee U.S. benefits administration, including annual open enrollment, employee communications, eligibility and enrollment changes, vendor coordination, and resolution of employee questions.
• Manage relationships with benefits brokers and external providers, monitoring service delivery, plan administration, and opportunities to improve the employee benefits experience.
• Oversee accurate and timely U.S. payroll administration in coordination with internal stakeholders and external providers, including review of payroll changes, deductions, and employee data.
• Partner with Finance and Payroll to ensure compensation changes, benefits deductions, and employee status updates are accurately reflected in payroll.
• Support benefits and payroll compliance, required reporting, audits, and maintenance of appropriate records.

Employee Experience & Engagement

• Lead employee engagement initiatives, recognition programs, company events, celebrations, and other programs that strengthen workplace culture and employee connection.
• Gather and evaluate employee feedback, identify opportunities for improvement, and recommend initiatives that enhance the overall employee experience.
• Partner with managers and HR leadership to support employee-focused programs that align with organizational priorities and company values.

HR Operations & Employee Lifecycle Management

• Lead and continuously improve core HR operational processes, including onboarding, offboarding, and employee lifecycle transactions.
• Ensure employee data, personnel files, job information, organizational reporting structures, and HRIS records are accurate, complete, and maintained in a timely manner.
• Establish and maintain standardized workflows, documentation, controls, and service expectations for HR transactions and employee support.
• Identify opportunities to streamline HR processes, improve data integrity, strengthen controls, and increase operational efficiency.

Immigration & Employee Support

• Coordinate employment-based immigration processes, including visa renewals, required documentation, timelines, and communication with employees, managers, and external immigration counsel or service providers.
• Track immigration-related deadlines and requirements to support timely processing and appropriate coordination with legal partners.

Compliance, Reporting & Continuous Improvement

• Ensure compensation, benefits, payroll, immigration coordination, employee records, and HR operational processes are administered in accordance with applicable federal, state, and local requirements and company policies.
• Develop and maintain HR reports, dashboards, and metrics related to compensation, salary planning, benefits, employee engagement, headcount, and HR operations.
• Maintain current documentation of HR policies, procedures, guidelines, and process controls.
• Support HR initiatives and special projects that advance organizational effectiveness and improve the delivery of HR programs and services.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, Finance, or a related field preferred.
• 7+ years of progressive HR experience, with demonstrated experience in compensation and benefits administration and HR operations.
• Experience managing or significantly contributing to annual salary planning, compensation reviews, job evaluation, and job leveling.
• Strong understanding of compensation principles, market benchmarking, internal equity, salary structures, and compensation analysis.
• Experience partnering with Finance, HR leadership, and managers on compensation budgets, salary recommendations, and planning processes.
• Demonstrated experience administering employee benefits and coordinating payroll processes.
• Experience with HRIS platforms, compensation planning tools, payroll systems, and reporting or data analysis tools.
• Strong analytical skills, including the ability to interpret compensation data, identify trends, and communicate recommendations effectively.
• Excellent project management, organizational, and process improvement skills, with the ability to manage multiple priorities and deadlines.
• Strong interpersonal, communication, and customer service skills, with the ability to work effectively with employees, managers, and senior leadership.
• Ability to handle confidential information with discretion and maintain a high level of accuracy and attention to detail.
• Experience coordinating employment-based immigration and visa programs preferred.

Key Competencies

• Compensation analysis and data-driven decision-making
• Job evaluation and organizational consistency
• Process ownership and continuous improvement
• Cross-functional collaboration and stakeholder management
• Project management and execution
• Confidentiality, accuracy, and sound judgment
• Employee service and relationship management