Job Description

ESSENTIAL FUNCTIONS

• Operational Management
• Lead daily operations of the air freight gateway, ensuring timely and accurate handling of inbound and outbound shipments.
• Monitor and optimize cargo consolidation, routing, and load planning.
• Ensure compliance with customs regulations, security protocols, and company policies.
• Team Leadership
• Manage and develop gateway operations staff, including supervisors and warehouse personnel.
• Foster a culture of safety, efficiency, and continuous improvement.
• Carrier & Vendor Coordination
• Liaise with airlines, ground handlers, and trucking partners to ensure service reliability and cost control.
• Negotiate rates and service agreements with local vendors.
• Performance & Reporting
• Track KPIs such as on-time performance, cost per kilo, and space utilization.
• Prepare regular reports for regional leadership and contribute to strategic planning.
• Process Improvement
• Identify and implement process enhancements to improve throughput, reduce costs, and enhance customer satisfaction.
• Support digitalization and automation initiatives.
• Customer & Stakeholder Engagement
• Collaborate with sales, customer service, and product teams to support client requirements and resolve escalations.
• Participate in customer visits and presentations as needed.

OTHER SKILLS and ABILITIES

• Experience managing high-volume gateways or consolidation hubs.
• Familiarity with TSA, IATA, and CBP regulations.
• Lean Six Sigma or similar process improvement certification is a plus.

EDUCATION /EXPERIENCE

• High school diploma or equivalent required. Bachelor's degree preferred.
• 5+ years of experience in air freight operations, with at least 2 years in a leadership role.
• Strong knowledge of international air freight regulations, customs procedures, and gateway operations.
• Excellent communication, leadership, and problem-solving skills.
• Proficiency in logistics systems (e.g., CargoWise, SAP, or similar platforms).

PHYSICAL REQUIREMENTS

• Job may require extended sitting or standing, use of standard office equipment.
• Talking, hearing and using hands to operate a computer keyboard, mouse and other computer components
• Vision abilities required by this job include close vision and the ability to adjust focus

PROFESSIONAL CERTIFICATIONS

None

California required disclosure: Salary range for this position is between USD 95,000 - 130,000 annually.

WHY SHOULD YOU WORK FOR CRANE?

At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.

We offer:

• Quarterly Incentive Plan
• 136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
• Excellent Medical, Dental and Vision benefits
• Tuition Reimbursement for education related to your job
• Employee Referral Bonuses
• Employee Recognition and Rewards Program
• Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
• Employee Discounts
• Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates

Come join the leader in logistics and take your career in the right direction.

Disclaimer:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We maintain a drug-free workplace and perform pre-employment substance abuse testing.

This position requires the final candidate to successfully pass an E-Verify Check.

More Information: http://www.dhs.gov/e-verify

Company benefits are contingent upon meeting eligibility requirements and plan conditions.