Job Description

About Us

Since 1987, Eagle Fire Inc. has grown into a top-tier provider of comprehensive fire protection services, including fire sprinkler systems, life safety services, special hazards systems, fire alarm services, access control systems, fire protection systems management, and fire extinguisher sales and service. We proudly serve commercial, industrial, government, and mercantile facilities across Virginia, North Carolina, South Carolina, Georgia, Alabama, Tennessee, and Texas.

Join Our Growing Team

As Eagle Fire continues to expand throughout the Southeast, we are strengthening our fire alarm operations teams to support growing customer demand and deliver exceptional service response times. This is an excellent opportunity for an experienced fire alarm professional seeking long-term career growth, leadership opportunities, and continued technical advancement within a highly respected life safety organization.

Benefits

In addition to standard benefits, Eagle Fire employees are eligible for:

• $2,000 Employee Referral Program
• Relocation Assistance
• Employee & Family Medical Coverage with low employee contribution rates
• 401(k) with Company Match
• Company-Paid Life & Disability Insurance
• Continuing Education & Apprenticeship Opportunities
• Boot Reimbursement (1x annually)
• Employee Assistance Program
• 10 Paid Holidays
• NICET Certification Reimbursement
• Tuition Reimbursement
• Company-Provided Uniforms
• Company Vehicle (where applicable)
• Ongoing Manufacturer Certification Training

The Fire Alarm Technician: Team Lead is responsible for leading a field crew and serving as the go-to point person on commercial fire alarm and life safety job sites. This role is first and foremost a leadership position: the ideal candidate has a proven track record of leading, mentoring, and developing a small team. Fire alarm experience is a plus, but candidates from adjacent technical trades — including data/structured cabling, low voltage, and AV, with strong leadership experience will be considered and trained up on fire alarm systems, codes, and manufacturer platforms.

Essential Duties & Responsibilities

• Lead and mentor a crew of technicians and apprentices, setting the standard for workmanship, professionalism, and safety
• Perform installation, programming, troubleshooting, inspection, testing, repair, and commissioning of commercial fire alarm systems (training provided as needed)
• Read and interpret blueprints, riser diagrams, specifications, and sequence of operations
• Ensure work is completed in accordance with NFPA 72, local AHJ requirements, manufacturer guidelines, and Company procedures
• Coordinate inspections and service schedules directly with customers and Authorities Having Jurisdiction (AHJs)
• Document deficiencies, repairs, inspections, and service activities accurately and thoroughly
• Communicate system issues, recommended repairs, and project updates to customers and internal management teams
• Assist with project turnover, system commissioning, and customer demonstrations
• Support emergency service calls and after-hours response as required
• Maintain required certifications, licenses, and continuing education
• Promote a safe work environment and comply with all Company safety policies and procedures
• Adhere to all Company Standards and Procedures, including the Controlled Substances and Alcohol Standard
• Required Qualifications & Certifications
• Leadership (Priority Requirement)
• Demonstrated experience leading, supervising, or mentoring a crew or team is required
• Ability to work independently, make sound field decisions, and hold a team accountable to schedule and quality standards
• Technical Background
• 1-3 years of hands-on fire alarm or related technical experience preferred but not required
• Candidates with backgrounds in data/structured cabling, low voltage, or AV systems will be considered ,fire alarm-specific training will be provided
• General familiarity with NFPA 72, NEC, IBC, and local fire codes is a plus
• Ability to read and interpret blueprints, riser diagrams, and technical specifications
• Certifications
• NICET Level I or II in Fire Alarm Systems preferred, not required
• Manufacturer certifications (EST3, EST4, or equivalent) a plus, not required
• Valid driver's license with acceptable driving record
• Physical Requirements & Working Conditions
• Ability to lift and carry equipment up to 50 pounds
• Ability to work from ladders, lifts, and elevated platforms
• Ability to work in commercial, industrial, and construction environments
• Frequent standing, walking, bending, climbing, and reaching
• Occasional overnight travel may be required depending on project location

In compliance with the Drug-Free Workplace Act of 1988, Eagle Fire Inc. maintains a drug-free workplace and operates a Drug-Free Workplace Program.

Eagle Fire Inc. is an Equal Opportunity Employer.