Job Description

About Us

Since 1987, Eagle Fire Inc. has grown into a top-tier provider of comprehensive fire protection services, including fire sprinkler systems, life safety services, special hazards systems, fire alarm services, access control systems, fire protection systems management, and fire extinguisher sales and service. We proudly serve commercial, industrial, government, and mercantile facilities across Virginia, North Carolina, South Carolina, Georgia, Alabama, Tennessee, and Texas.

Join Our Growing Team

As Eagle Fire continues to expand throughout the Southeast, we are strengthening our fire alarm operations teams to support growing customer demand and deliver exceptional service response times. This is an excellent opportunity for an experienced fire alarm professional seeking long-term career growth, leadership opportunities, and continued technical advancement within a highly respected life safety organization.

Benefits

In addition to standard benefits, Eagle Fire employees are eligible for:

• $2,000 Employee Referral Program
• Relocation Assistance
• Employee & Family Medical Coverage with low employee contribution rates
• 401(k) with Company Match
• Company-Paid Life & Disability Insurance
• Continuing Education & Apprenticeship Opportunities
• Boot Reimbursement (1x annually)
• Employee Assistance Program
• 10 Paid Holidays
• NICET Certification Reimbursement
• Tuition Reimbursement
• Company-Provided Uniforms
• Company Vehicle (where applicable)
• Ongoing Manufacturer Certification Training

The Senior Fire Alarm Technician is responsible for the advanced installation, programming, commissioning, inspection, troubleshooting, repair, and servicing of commercial fire alarm and life safety systems. This role serves as a technical leader within the field operations team and is expected to mentor junior technicians while ensuring all work is completed in compliance with applicable codes, manufacturer specifications, and Company standards.

The ideal candidate will possess strong programming and diagnostic capabilities, NICET certification, and manufacturer certifications such as EST3 and EST4.

Essential Duties & Responsibilities

• Perform advanced installation, programming, troubleshooting, inspection, testing, repair, and commissioning of commercial fire alarm systems
• Program and service complex fire alarm systems including EST3 and EST4 platforms
• Diagnose system failures and perform advanced troubleshooting of fire alarm, initiating device, and notification appliance circuits
• Read and interpret blueprints, riser diagrams, specifications, and sequence of operations
• Complete inspections and service work in accordance with NFPA 72, local AHJ requirements, manufacturer guidelines, and Company procedures
• Coordinate inspections and service schedules directly with customers and Authorities Having Jurisdiction (AHJs)
• Document deficiencies, repairs, inspections, and service activities accurately and thoroughly
• Communicate system issues, recommended repairs, and project updates to customers and internal management teams
• Mentor and train junior technicians and apprentices on installation practices, troubleshooting techniques, and code compliance
• Assist with project turnover, system commissioning, and customer demonstrations
• Support emergency service calls and after-hours response as required
• Maintain required certifications, licenses, and continuing education
• Promote a safe work environment and comply with all Company safety policies and procedures
• Adhere to all Company Standards and Procedures, including the Controlled Substances and Alcohol Standard

Required Qualifications & Certifications

Certifications

• NICET Level III or IV in Fire Alarm Systems preferred
• Manufacturer certifications required, including:
  • EST3
  • EST4
• Additional manufacturer certifications are strongly preferred

Experience & Technical Qualifications

• Minimum 5 years of hands-on commercial fire alarm experience
• Advanced knowledge of fire alarm systems, system networking, and integrated life safety systems
• Strong understanding of NFPA 72, NEC, IBC, and local fire codes
• Proven experience programming, troubleshooting, and commissioning fire alarm systems
• Ability to work independently with minimal supervision
• Strong customer service and communication skills
• Ability to lead and mentor less experienced technicians
• Valid driver's license with acceptable driving record

Physical Requirements & Working Conditions

• Ability to lift and carry equipment up to 50 pounds
• Ability to work from ladders, lifts, and elevated platforms
• Ability to work in commercial, industrial, and construction environments
• Frequent standing, walking, bending, climbing, and reaching
• Occasional overnight travel may be required depending on project location

In compliance with the Drug-Free Workplace Act of 1988, Eagle Fire Inc. maintains a drug-free workplace and operates a Drug-Free Workplace Program.

Eagle Fire Inc. is an Equal Opportunity Employer.