Plasma-Therm

Sr. Field Service Engineer

Plasma-Therm  •  Phoenix, AZ (Onsite)  •  1 month ago
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Job Description

Provides advanced, and expert-level maintenance and repairs service and training on assigned equipment, while maintaining high customer satisfaction, timeliness, accuracy, efficiency, cost-effectiveness, and safety.

DUTIES AND RESPONSIBILITIES:

  • Independently conduct repairs, upgrades, preventative maintenance, system installations, and supports in-house operations on 5 of the Plasma-Therm Product lines
  • Capable of conducting Level 1 and 2 training at a customer’s facility on Versa line ICP Etchers
  • Identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
  • Capable of He leak testing using either a Helium Leak Detector and/or Residual Gas Analyzer
  • Is prepared to assist Junior level FSE’s with issues when requested
  • Proficient in the use of Microsoft Excel, Word and PowerPoint
  • Familiar with a variety of the Plasma-Therm practices, and procedures.
  • Relies on extensive experience and judgment to plan and accomplish goals independently.
  • Capable of Multi-Tasking when required
  • Leads and directs the work of others.
  • Able to complete daily and weekly reports on time

SUPERVISORY RESPONSIBILITES:

  • Required to be a Mentor for Junior FSE’s with responsibility for evaluating, certifying and training assigned FSE.

Requirements

QUALIFICATIONS:

  • B.S. degree from four-year college in an Engineering discipline or:
  • 8-10 years of experience on semiconductor and related equipment.
  • At least 5 years of Vacuum , RF, and Electrical experience required
  • Capable of understanding Etch and CVD related processes, background in Process Parametric is useful
  • Must possess a valid driver’s license, clean driving record, major credit card (for business travel), and valid passport without restrictions
Plasma-Therm

About Plasma-Therm

Plasma-Therm is a global manufacturer of advanced plasma-processing equipment, providing etch, deposition, and plasma dicing technologies used in semiconductor packaging, solid-state lighting, power, data storage, renewable energy, MEMS, nanotechnology, photonics, and wireless communication markets.

Plasma-Therm’s VERSALINE platform is the workhorse for a variety of applications in specialty semiconductor markets. The platform's modular design allows flexible configuration of substrate handling and technologies that address the wide range of customer requirements.

Plasma-Therm’s Singulator® systems bring the precision and speed of plasma dicing to chip-packaging applications. Manufacturers, academic and governmental institutions depend on Plasma-Therm equipment, designed with “lab-to-fab” flexibility to meet the requirements of both R&D and volume production.

Plasma-Therm's products have been adopted globally and have earned their reputation for value, reliability, and world-class support. Named the #1 Etch Equipment Supplier in 2019, Plasma-Therm has more than two decades of awards in the VLSIresearch Customer Satisfaction Survey, including the highest score ever earned by a semiconductor equipment company.

Industry
Unknown
Company Size
51-200 employees
Headquarters
St. Petersburg, FL
Year Founded
1974
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