About FWD Group
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 40 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.
For more information, please visit www.fwd.com
About FWD Takaful Berhad
FWD Takaful Berhad (“FWD Takaful”) is a takaful provider in Malaysia that offers family takaful services. FWD Takaful is licensed under the Islamic Financial Services Act 2013 and is regulated by Bank Negara Malaysia. FWD Takaful is a takaful business unit of FWD Group.
Visit https://www.fwd.com.my
Join us
We’re proud to be a company that encourages and nurtures fearless innovation in achieving our vision of changing the way people feel about takaful. Our teams come from a wide variety of industries and backgrounds because we value developing a truly diverse pool of talent that brings different perspectives and experiences. Our values – committed, innovative, proactive, open, and caring – define who we are and what we do as we work together to bring our vision to life, every single day.
KEY ACCOUNTABILITIES
1) Review, monitor and process new agent application
• Timely processing of new agent applications
• Timely register agent in MTA OTARS
• Perform candidate background checking
• Ensure all documents available in Casepedia
• Ensure timely agent agreement contract stamping and agreement distribution to agent.
2) Affiliate agents’ management
• Update affiliate details in system
• Process affiliates termination request
3) Manage enquiries from Agent Registration group email
• To reply to enquiries within 5 WD
4) Timely reporting for Sales team and Management
5) Maintain an up-to-date Standard Operating Procedures (SOP)
• Regularly update SOP as an when there are changes in the
current process
6) Perform ad hoc responsibilities/duties assigned by Supervisor
7) Keep tracking record for regulatory reporting purpose:
• Annual/Half yearly/Quarterly/Monthly reporting
• Other internal reporting
• Sending reminder to agents as and when necessary
QUALIFICATIONS / EXPERIENCE
FWD Group (1828.HK) is a pan-Asian life and health insurance business that serves approximately 34 million customers across 10 markets, including BRI Life in Indonesia. FWD’s customer-led and tech-enabled approach aims to deliver innovative propositions, easy-to-understand products and a simpler insurance experience. Established in 2013, the company operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance. FWD Group is listed on the main board of the Hong Kong Stock Exchange under the stock code 1828.
